Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Easier online transactions for e-government

25.02.2004


They may be the future of e-government, but online transaction services have yet to realise their full potential. But the SMARTGOV platform helps public sector employees generate e-forms by simplifying integration with existing IT systems.


Combining intelligent management of electronic services and knowledge about public services, the platform, developed by IST-project SMARTGOV, leverages the potential of open-source technologies to provide a set of tools to facilitate and maintain online transaction services over the Internet and to establish connectivity to governmental legacy systems.

According to project manager George Lepouras, the benefits for public authorities and service providers using the SMARTGOV platform include:

  • cost efficiency by utilising qualified open source systems to reduce deployment and operational costs;
  • quality of services via the automation and enhancement of the generation of services with data and logic validation rules in order to reduce submission errors and control transaction flow;
  • easy and enhanced development of transaction services with in-house rapid development of multilingual services and the ability to connect to IT legacy systems;

  • knowledge sharing by establishing a common pool of electronic resources and re-usability of knowledge and service elements to accelerate the service production process.

Lepouras says the platform has been installed at the two participating public authorities (General Secretariat for Information Systems at the Greek Ministry of Finance (GSIS) and City of Edinburgh Council (CEC)) and has been ’successfully exploited’ to build electronic services at these sites. The service built for GSIS is publicly available to all registered users of the Greek Taxation system, while the CEC version is available to internal users of the Edinburgh City Council.

As well as these successful trials, Lepouras says the project’s ’Framework for e-Government Services’ gives him confidence in future deployment and acceptance of the SMARTGOV technology. The framework, one of the main outcomes of SMARTGOV, documents how processes are carried out and who does them, taking into consideration organisational, business related and social aspects that become relevant when knowledge management is introduced, and deployed in the public sector. The framework encompasses models that support cooperation and models that support the acceptance of online transaction services, focusing on issues such as privacy, trust, and satisfaction. "All of the representations were built on and extended ontologies from business, process modelling and knowledge management," he says.

The project also sees EU law acting as a major driver in the adoption of online transaction services. Being the basis for realising most of the twenty public services that all EU member states have to provide to their citizens and businesses, e-forms will play a significant role in future e-government. And, as far as commercialisation prospects are concerned, "the consortium has come up with a business plan for the exploitation of the project’s results and we are also considering the possibility of creating a spin-off company," Lepouras says, adding that one of the consortium partners has already had success in selling the SMARTGOV platform as the platform for developing e-services in a government ministry.

Contact:

George Lepouras
University of Athens
Department of Informatics and Telecommunications
30 Panepistimiou St.
GR-10679 Athens
Greece
Tel. +30-210-7275241
Fax: +30-210-7275601
Email: G.Lepouras@di.uoa.gr
Source: Based on information from SMARTGOV

Tara Morris | IST Results
Further information:
http://istresults.cordis.lu/index.cfm?section=news&tpl=article&BrowsingType=Features&ID=62569

More articles from Communications Media:

nachricht The plastic brain: Better connectivity of brain regions with training
02.07.2018 | Leibniz-Institut für Wissensmedien

nachricht Arguments, Emotions, and News distribution in social media - Leibniz-WissenschaftsCampus Tübingen
04.05.2018 | Leibniz-Institut für Wissensmedien

All articles from Communications Media >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: First evidence on the source of extragalactic particles

For the first time ever, scientists have determined the cosmic origin of highest-energy neutrinos. A research group led by IceCube scientist Elisa Resconi, spokesperson of the Collaborative Research Center SFB1258 at the Technical University of Munich (TUM), provides an important piece of evidence that the particles detected by the IceCube neutrino telescope at the South Pole originate from a galaxy four billion light-years away from Earth.

To rule out other origins with certainty, the team led by neutrino physicist Elisa Resconi from the Technical University of Munich and multi-wavelength...

Im Focus: Magnetic vortices: Two independent magnetic skyrmion phases discovered in a single material

For the first time a team of researchers have discovered two different phases of magnetic skyrmions in a single material. Physicists of the Technical Universities of Munich and Dresden and the University of Cologne can now better study and understand the properties of these magnetic structures, which are important for both basic research and applications.

Whirlpools are an everyday experience in a bath tub: When the water is drained a circular vortex is formed. Typically, such whirls are rather stable. Similar...

Im Focus: Breaking the bond: To take part or not?

Physicists working with Roland Wester at the University of Innsbruck have investigated if and how chemical reactions can be influenced by targeted vibrational excitation of the reactants. They were able to demonstrate that excitation with a laser beam does not affect the efficiency of a chemical exchange reaction and that the excited molecular group acts only as a spectator in the reaction.

A frequently used reaction in organic chemistry is nucleophilic substitution. It plays, for example, an important role in in the synthesis of new chemical...

Im Focus: New 2D Spectroscopy Methods

Optical spectroscopy allows investigating the energy structure and dynamic properties of complex quantum systems. Researchers from the University of Würzburg present two new approaches of coherent two-dimensional spectroscopy.

"Put an excitation into the system and observe how it evolves." According to physicist Professor Tobias Brixner, this is the credo of optical spectroscopy....

Im Focus: Chemical reactions in the light of ultrashort X-ray pulses from free-electron lasers

Ultra-short, high-intensity X-ray flashes open the door to the foundations of chemical reactions. Free-electron lasers generate these kinds of pulses, but there is a catch: the pulses vary in duration and energy. An international research team has now presented a solution: Using a ring of 16 detectors and a circularly polarized laser beam, they can determine both factors with attosecond accuracy.

Free-electron lasers (FELs) generate extremely short and intense X-ray flashes. Researchers can use these flashes to resolve structures with diameters on the...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

VideoLinks
Industry & Economy
Event News

Leading experts in Diabetes, Metabolism and Biomedical Engineering discuss Precision Medicine

13.07.2018 | Event News

Conference on Laser Polishing – LaP: Fine Tuning for Surfaces

12.07.2018 | Event News

11th European Wood-based Panel Symposium 2018: Meeting point for the wood-based materials industry

03.07.2018 | Event News

 
Latest News

Machine-learning predicted a superhard and high-energy-density tungsten nitride

18.07.2018 | Materials Sciences

NYSCF researchers develop novel bioengineering technique for personalized bone grafts

18.07.2018 | Life Sciences

Why might reading make myopic?

18.07.2018 | Health and Medicine

VideoLinks
Science & Research
Overview of more VideoLinks >>>