Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Conflict resolution in cyberspace

29.12.2005


Thanks to support from successive EU-funded projects, Tiga Technologies, an advanced IT consultancy, is creating a spin-off company to commercialise a pioneering electronic arbitration system called e-Dispute.



The e-Dispute prototype provides fast online arbitration, mediation and conciliation services. Claimants and respondents can be anywhere in the world and select from a range of languages to work in. They can send messages securely and explain their preferences to an arbitrator.

“Robot agents digest all the information and make proposals to the parties,” explains Jacques Gouimenou, managing director of Tiga Technologies. “Once the arbitrator is agreed upon, the robot agent finds a suitable ‘meeting’ date for everybody.” Meetings are supported via video conference and chat room facilities. “Our system reduces delays and costs. It is also very secure,” he adds.


To evaluate the prototype arbitration system with potential customers, Gouimenou won funding from the European Commission ‘s eTEN Programme for the e-Dispute project. Acknowledging its undisputed advances to date, it has since been voted eTEN project of the month for December 2005.

The e-Dispute platform has been successfully piloted at the European Court of Arbitration and the Emilia-Romagna Chamber of Commerce. Further trials are scheduled at several UK hospitals to assist with claim resolution.

Recently, Gouimenou attended the European Tech Investment Forum in Berlin seeking capital for this latest venture. “We are now looking for €1.5-2m investment to set up a company dedicated to the promotion and commercialisation of the e-Dispute system,” explains Gouimenou. “There is a huge market for e-Dispute and we want to maximise our chances with professionals.”

Before reaching this point of commercialisation with electronic arbitration, Tiga Technologies, founded by serial entrepreneur Gouimenou in 1997, has followed an instructive and enlightening R&D path.

In the late nineties, Tiga Technologies coordinated an ESPRIT programme-funded project called PRONEL involving Hugin, Siemens and Schlumberger. The project developed a special data mining software tool that enabled probabilistic relationships between variables in a dataset to be identified and illustrated in a simple graphical form called a Bayesian network.

“When it finished, we continued working on the subject in cooperation with Schlumberger, providing consultancy,” elaborates Gouimenou. “We also started the IST-funded project e-Arbitration-T, building on the results achieved in PRONEL.”

For e-Arbitration-T, Tiga Technologies and their project partners developed an Internet-based system to help resolve disputes between small and medium-sized enterprises (SMEs). “We developed a platform and autonomous agents capable of reasoning based on experience and that could improve their arbitration behaviour incrementally,” says Gouimenou. Software developed in PRONEL helped with mathematically modelling the relationships and possible outcomes between disputing SMEs, and together with the results from e-Arbitration-T, form the basis of e-Dispute.

Tiga Technologies itself develops software based on learning and distributed intelligence technologies such as neural networks, mobile agents and grid technologies. In turn, the software is applied to a diverse range of industries – e-commerce, telecommunications, finance and insurance and the automotive sector.

Tara Morris | alfa
Further information:
http://istresults.cordis.lu/index.cfm/section/news/tpl/article/BrowsingType/Features/ID/79891

More articles from Communications Media:

nachricht The plastic brain: Better connectivity of brain regions with training
02.07.2018 | Leibniz-Institut für Wissensmedien

nachricht Arguments, Emotions, and News distribution in social media - Leibniz-WissenschaftsCampus Tübingen
04.05.2018 | Leibniz-Institut für Wissensmedien

All articles from Communications Media >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Color effects from transparent 3D-printed nanostructures

New design tool automatically creates nanostructure 3D-print templates for user-given colors
Scientists present work at prestigious SIGGRAPH conference

Most of the objects we see are colored by pigments, but using pigments has disadvantages: such colors can fade, industrial pigments are often toxic, and...

Im Focus: Unraveling the nature of 'whistlers' from space in the lab

A new study sheds light on how ultralow frequency radio waves and plasmas interact

Scientists at the University of California, Los Angeles present new research on a curious cosmic phenomenon known as "whistlers" -- very low frequency packets...

Im Focus: New interactive machine learning tool makes car designs more aerodynamic

Scientists develop first tool to use machine learning methods to compute flow around interactively designable 3D objects. Tool will be presented at this year’s prestigious SIGGRAPH conference.

When engineers or designers want to test the aerodynamic properties of the newly designed shape of a car, airplane, or other object, they would normally model...

Im Focus: Robots as 'pump attendants': TU Graz develops robot-controlled rapid charging system for e-vehicles

Researchers from TU Graz and their industry partners have unveiled a world first: the prototype of a robot-controlled, high-speed combined charging system (CCS) for electric vehicles that enables series charging of cars in various parking positions.

Global demand for electric vehicles is forecast to rise sharply: by 2025, the number of new vehicle registrations is expected to reach 25 million per year....

Im Focus: The “TRiC” to folding actin

Proteins must be folded correctly to fulfill their molecular functions in cells. Molecular assistants called chaperones help proteins exploit their inbuilt folding potential and reach the correct three-dimensional structure. Researchers at the Max Planck Institute of Biochemistry (MPIB) have demonstrated that actin, the most abundant protein in higher developed cells, does not have the inbuilt potential to fold and instead requires special assistance to fold into its active state. The chaperone TRiC uses a previously undescribed mechanism to perform actin folding. The study was recently published in the journal Cell.

Actin is the most abundant protein in highly developed cells and has diverse functions in processes like cell stabilization, cell division and muscle...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

VideoLinks
Industry & Economy
Event News

LaserForum 2018 deals with 3D production of components

17.08.2018 | Event News

Within reach of the Universe

08.08.2018 | Event News

A journey through the history of microscopy – new exhibition opens at the MDC

27.07.2018 | Event News

 
Latest News

Smallest transistor worldwide switches current with a single atom in solid electrolyte

17.08.2018 | Physics and Astronomy

Robots as Tools and Partners in Rehabilitation

17.08.2018 | Information Technology

Climate Impact Research in Hannover: Small Plants against Large Waves

17.08.2018 | Life Sciences

VideoLinks
Science & Research
Overview of more VideoLinks >>>