The findings revealed today show that crooks target certain stores and use remarkably similar methods in order to shoplift.
Report author Professor Martin Gill, of University of Leicester spin-out company Perpetuity, said there were important lessons to be learnt by retailers.
He said: “Our study is based on taking shoplifters back to retail outlets and getting them to recreate their offences, this time while they are filmed. The study has been conducted with over 100 thieves in the UK, Spain, Brazil, Canada and the US.
The report, ‘shoplifters on shop theft: lessons for retailers’ offers fascinating insights into how thieves say they steal and provides retailers with insights that can help them tackle shoplifting.
The report looks at the ‘decision circle’, the six key stages at which thieves make decisions about their stealing, they are:1. Choosing the store
The report outlines the different ways in which retailers inadvertently help thieves, for example by:
- installing inappropriate measures and ones that are not fit for purpose
- failing to train staff on the shop floor what to look for
- organising store layout in a way that is conducive to theft
Professor Gill adds: ”The single most important thing retailers can do is to fully understand the problems they are facing. This requires data and intelligence, and then to target appropriate measures and ensure they work effectively. This is as much about people and process as it is security.
“By understanding where thieves make the important decisions and by gaining insights into what they are thinking at different stages we are able to arm retailers with more information about crime.”
For example, thieves were able to find plenty of blind spots in store to disguise their stealing, and staff were often disinterested in them and this made things easier, and there was a lack of effective exit controls.
This international study found that although countries and stores may vary, shoplifter approaches are remarkably similar and they use very similar techniques to avoid being detected by alarms, tags, cameras and guards. There were some differences, for example guards were seen as much more susceptible to bribes in Brazil.
An abstract of the report can be viewed at:
www.perpetuitygroup.com/prci/publications.html and there are directions there about how to obtain a full copy of the report.
Alex Jelley | alfa
New measure for the wellbeing of populations could replace Human Development Index
07.11.2018 | International Institute for Applied Systems Analysis (IIASA)
Because not only arguments count
30.10.2018 | Max-Planck-Institut für Mathematik in den Naturwissenschaften (MPIMIS)
Researchers from the University of Basel have reported a new method that allows the physical state of just a few atoms or molecules within a network to be controlled. It is based on the spontaneous self-organization of molecules into extensive networks with pores about one nanometer in size. In the journal ‘small’, the physicists reported on their investigations, which could be of particular importance for the development of new storage devices.
Around the world, researchers are attempting to shrink data storage devices to achieve as large a storage capacity in as small a space as possible. In almost...
The more objects we make "smart," from watches to entire buildings, the greater the need for these devices to store and retrieve massive amounts of data quickly without consuming too much power.
Millions of new memory cells could be part of a computer chip and provide that speed and energy savings, thanks to the discovery of a previously unobserved...
What if, instead of turning up the thermostat, you could warm up with high-tech, flexible patches sewn into your clothes - while significantly reducing your...
A widely used diabetes medication combined with an antihypertensive drug specifically inhibits tumor growth – this was discovered by researchers from the University of Basel’s Biozentrum two years ago. In a follow-up study, recently published in “Cell Reports”, the scientists report that this drug cocktail induces cancer cell death by switching off their energy supply.
The widely used anti-diabetes drug metformin not only reduces blood sugar but also has an anti-cancer effect. However, the metformin dose commonly used in the...
A research team from the University of Zurich has developed a new drone that can retract its propeller arms in flight and make itself small to fit through narrow gaps and holes. This is particularly useful when searching for victims of natural disasters.
Inspecting a damaged building after an earthquake or during a fire is exactly the kind of job that human rescuers would like drones to do for them. A flying...
12.12.2018 | Event News
10.12.2018 | Event News
06.12.2018 | Event News
18.12.2018 | Materials Sciences
18.12.2018 | Physics and Astronomy
18.12.2018 | Physics and Astronomy