Chocolate bars and other supermarket products might sell better from green-coloured point-of-sale stands, Cathrine Jansson will tell delegates at a meeting of the SCI (Society of Chemical Industry) on 3 March. She will be previewing results of new research on the effect of colour on consumers’ behaviour which suggests that we spot green items faster than any other colour tested.
Research into effective design and packaging usually focuses on brand awareness. Jansson’s work is unique in that it looks consumers’ subconscious responses to colour in a busy retail environment like a supermarket or shopping mall. In her study, volunteers were asked to find a coloured target hidden in a range of ‘distractors’. Targets were in ‘basic’ colours blue, red or green, and ‘non-basic’ colours turquoise, beige and peach. The colours significantly affected the speed and accuracy with which the volunteers identified each target.
Consumers make between half and two-thirds of all their purchase decisions when they are about to pay at the checkout. In another part of the study, volunteers looked at two Point of Purchase stands similar to those usually found near supermarket tills. Researchers recorded their reaction to Twixes and KitKats in turquoise, green, or red stands. In the Twix experiment, Twixes in the green stands got attention fastest, but in the KitKat experiment the familiarity of red KitKats meant the red stand got the best response.
Familiarity with a brand is still the most important factor in getting a customer to notice a particular product, admits Jansson. “These results suggest that if you have invested in your brand, don’t change it, but if you are designing an entirely new product, the colour green could give you an important advantage”. She also points out that so far, only six colours have been tested: “Future studies may pinpoint colours that are even more effective as a marketing tool”.
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