Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Twitter Fights Transport Problems

04.09.2013
Researchers from Israel, Britain and Italy are suggesting a new method to collect information on transportation problems following mass events, like football matches, using the tweets made by citizens on Twitter, according to a new study published in the journal “Procedia- Social and Behavioral Sciences”.

"The ability of social networks to produce information on heavy traffic, road hazards, quality of service of public transportation and more is valuable to decision makers," said Dr. Tsvi Kuflik, the Head of the Information Systems Department at the University of Haifa and one of the authors of this study.

One of the major needs of decision makers and planners in the field of transportation is to get real-time information on transportation issues such as heavy traffic, “bottlenecks”, safety hazards, availability or unavailability of public transport, etc’. Other important information includes knowing whether there is a special event coming up that might cause specific problems like a big football game, creating unusual traffic, bottlenecks, crowded public transport, problems with parking and such. Authorities and planners in the field of transportation must be able to prepare and address days of mass events differently than other regular days.

The three year study began in 2011 and was led by Dr. Susan Grant-Muller from the Institute of Transport Studies at the University of Leeds. It was funded by the Worldwide Universities Network (WUN) in collaboration with Dr. Ayelet Gal - from the Technion and Dr. Silvio Nocera from the University of Venice, Dr. Tsvi Kuflik, Dr. Einat Minkov and Mr. Itai Schor from the University of Haifa. The researchers chose to focus on Twitter because it is a public social network and mainly because of its short messages that enable to extract relevant information with relative ease.

For their study, the researchers chose to focus on specific dates when games of the Liverpool soccer club were being held. They were able to develop a method to examine tweets hours before and after the games and find the ones related to transportation issues (that were sent by road users and not by transport authorities). The tweets that were found were arranged according to specific subjects.

The system turned out to be successful beyond their imagination: it found over 1100 tweets that were somehow connected to transport, 900 of which were related to problems experienced by users and that were caused by the games hosted by Liverpool. About half of the complaints were related to the quality of service (mainly public transport, etc’), in about a third of the messages Twitter users were looking for a ride or some guidance about the best means of transportation to their destination. Approximately 16% of the messages were reports of unusual events like accidents. The main complaints were related to crowded busses and trains, availability, accuracy of transport services and long travel times.

"Our research shows that the information people tweet on Twitter is an “information gold mine” that has not been used yet. Correct identification of relevant tweets from Twitter can provide first hand information about the problems, complaints and customer expectations - in our case, of the citizens themselves - and enable policy makers to better plan the steps they need to take", the researchers concluded.

For more information:
Polina Petruhin
Office: +972-4-8288722
Mobile: +972-54-3933092
Communications and Media Relations
University of Haifa
ppetruh1@univ.haifa.ac.il

Polina Petruhin | Newswise
Further information:
http://www.haifa.ac.il

More articles from Transportation and Logistics:

nachricht Tool helps cities to plan electric bus routes, and calculate the benefits
09.01.2017 | International Institute for Applied Systems Analysis (IIASA)

nachricht Realistic training for extreme flight conditions
28.12.2016 | Technical University of Munich (TUM)

All articles from Transportation and Logistics >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Making lightweight construction suitable for series production

More and more automobile companies are focusing on body parts made of carbon fiber reinforced plastics (CFRP). However, manufacturing and repair costs must be further reduced in order to make CFRP more economical in use. Together with the Volkswagen AG and five other partners in the project HolQueSt 3D, the Laser Zentrum Hannover e.V. (LZH) has developed laser processes for the automatic trimming, drilling and repair of three-dimensional components.

Automated manufacturing processes are the basis for ultimately establishing the series production of CFRP components. In the project HolQueSt 3D, the LZH has...

Im Focus: Wonder material? Novel nanotube structure strengthens thin films for flexible electronics

Reflecting the structure of composites found in nature and the ancient world, researchers at the University of Illinois at Urbana-Champaign have synthesized thin carbon nanotube (CNT) textiles that exhibit both high electrical conductivity and a level of toughness that is about fifty times higher than copper films, currently used in electronics.

"The structural robustness of thin metal films has significant importance for the reliable operation of smart skin and flexible electronics including...

Im Focus: Deep inside Galaxy M87

The nearby, giant radio galaxy M87 hosts a supermassive black hole (BH) and is well-known for its bright jet dominating the spectrum over ten orders of magnitude in frequency. Due to its proximity, jet prominence, and the large black hole mass, M87 is the best laboratory for investigating the formation, acceleration, and collimation of relativistic jets. A research team led by Silke Britzen from the Max Planck Institute for Radio Astronomy in Bonn, Germany, has found strong indication for turbulent processes connecting the accretion disk and the jet of that galaxy providing insights into the longstanding problem of the origin of astrophysical jets.

Supermassive black holes form some of the most enigmatic phenomena in astrophysics. Their enormous energy output is supposed to be generated by the...

Im Focus: A Quantum Low Pass for Photons

Physicists in Garching observe novel quantum effect that limits the number of emitted photons.

The probability to find a certain number of photons inside a laser pulse usually corresponds to a classical distribution of independent events, the so-called...

Im Focus: Microprocessors based on a layer of just three atoms

Microprocessors based on atomically thin materials hold the promise of the evolution of traditional processors as well as new applications in the field of flexible electronics. Now, a TU Wien research team led by Thomas Müller has made a breakthrough in this field as part of an ongoing research project.

Two-dimensional materials, or 2D materials for short, are extremely versatile, although – or often more precisely because – they are made up of just one or a...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

Event News

Expert meeting “Health Business Connect” will connect international medical technology companies

20.04.2017 | Event News

Wenn der Computer das Gehirn austrickst

18.04.2017 | Event News

7th International Conference on Crystalline Silicon Photovoltaics in Freiburg on April 3-5, 2017

03.04.2017 | Event News

 
Latest News

Scientist invents way to trigger artificial photosynthesis to clean air

26.04.2017 | Materials Sciences

Ammonium nitrogen input increases the synthesis of anticarcinogenic compounds in broccoli

26.04.2017 | Agricultural and Forestry Science

SwRI-led team discovers lull in Mars' giant impact history

26.04.2017 | Physics and Astronomy

VideoLinks
B2B-VideoLinks
More VideoLinks >>>