Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Coaching with compassion can 'light up' human thoughts

18.11.2010
Researchers at Case Western Reserve University use brain images to identify neural signature of achieving 'positive emotional attractor'

Coaching happens just about everywhere, and every day, with learning as the goal.

Effective coaching can lead to smoothly functioning organizations, better productivity and potentially more profit. In classrooms, better student performance can occur. Doctors or nurses can connect more with patients. So, doing coaching right would seem to be a natural goal, and it has been a major topic of research at Case Western Reserve University's Weatherhead School of Management since 1990.

For all the energy and money spent on coaching, there is little understanding about what kind of interactions can contribute to or detract from effectiveness. Ways of coaching can and do vary widely, due to a lack of understanding of the psycho-physiological mechanisms which react to positive or negative stimulus.

Internally funded research at Case Western Reserve has documented reactions in the human brain to compassionate and critical coaching methods. The results start to reveal the mechanisms by which learning can be enhanced through coaching with compassion (a method that emphasizes the coached individual's own goals).

"We're trying to activate the parts of the brain that would lead a person to consider possibilities," said Richard Boyatzis, distinguished university professor, and professor of organizational behavior, cognitive science and psychology. "We believe that would lead to more learning. By considering these possibilities we facilitate learning."

Boyatzis and Anthony Jack, assistant professor of cognitive science, philosophy and psychology, have used functional magnetic resonance imaging (fMRI) to show neural reactions based on different coaching styles. Their research builds on previous knowledge of Intentional Change Theory, which holds that positive and negative emotional attractors create psycho-physiological states that drive a person to think about change.

Boyatzis, a faculty member at Weatherhead School of Management, and Jack, director of the university's Brain, Mind and Consciousness Lab, say coaches should seek to arouse a Positive Emotional Attractor (PEA), which causes positive emotion and arouses neuroendocrine systems that stimulate better cognitive functioning and increased perceptual accuracy and openness in the person being coached, taught or advised. Emphasizing weaknesses, flaws, or other shortcomings, or even trying to "fix" the problem for the coached person, has an opposite effect.

"You would activate the Negative Emotional Attractor (NEA), which causes people to defend themselves, and as a result they close down," Boyatzis says. "One of the major reasons people work is for the chance to learn and grow. So at every managerial relationship, and every boss-subordinate relationship, people are more willing to use their talents if they feel they have an opportunity to learn and grow."

What Boyatzis and Jack set out to do was to observe brain images which reflect coaching tone. Undergraduate volunteers met with two academic coaches, who intentionally used different interviewing methods. One encouraged envisaging a positive future, and the other set a more standard tone by focusing on a person's failings and what he or she ought to do.

About a week after each coaching session, Boyatzis and Jack brought the students to the brain scanner. The students were shown video clips, which were designed to approximate a video conference. The same coaches who met the students previously appeared on video and sought responses. The students in a scanner answered using a keypad. That design meant there was an ongoing interaction between the students and the academic coaches they had met briefly before.

Half the questions offered during the fMRI session had a similar emotional tone to those in the first coaching session, either positively focused on the future, or more negatively focused on the difficulties the student might be experiencing. The other half were neutral in tone -- issues about which the students most likely have ambivalent feelings. The neutral questions allowed Boyatzis and Jack to better see how the interpersonal relationship was affecting the neural response.

"We know that people respond much better to a coach they find inspiring and who shows compassion for them, rather than one who they perceive to be judging them. Sure enough, we found a trend in the same direction even for the neutral questions. Students tended to activate the areas associated with visioning more with the compassionate coach, even when the topics they were thinking about weren't so positive," Jack said.

"We were really struck by one particular finding in the visual cortex, where we saw a lot more activity in the more positive condition than in the more negative condition," Jack explained. The brain areas observed are associated with imagination and operate at the intersection of basic visual processing and emotion. Jack says the fMRI images show the neural signatures of visioning, a critical process for motivating learning and behavioral change.

"By spending 30 minutes talking about a person's desired, personal vision, we could light up (activate) the parts of the brain 5-7 days later that are associated with cognitive, perceptual and emotional openness and better functioning," Boyatzis said. "The major implication is that people typically coach others in higher education, medicine and management with a bias toward the NEA and correcting what the person is doing that is wrong. Our study suggests that this closes down future, sustainable change, as we expected."

Coaching with Compassion: An fMRI Study of Coaching to the Positive or Negative Emotional Attractor was presented at a recent Academy of Management Annual Meeting in Montreal and awarded as a Best Paper.

"Everyone's got to look at weaknesses and take them on," Jack says. "But often the focus is so much on the bottom line that we worry ourselves into the ground. It is more important to focus on what gets you going in the morning and gets you wanting to work hard and stay late."

MULTIMEDIA

A video of Richard Boyatzis and Anthony Jack explaining their research and a brain scan image illustrating the PEA and NEA conditions can be seen at: http://blog.case.edu/think/2010/11/15/coaching_with_compassion_can_alight_upa_human_thoughts

About Case Western Reserve University

Case Western Reserve University, one of the country's leading research institutions, offers a unique combination of forward-thinking educational opportunities in an inspiring cultural setting. We provide learning from leading-edge experts in a collaborative, hands-on environment. Our nationally recognized programs include arts and sciences, dental medicine, engineering, law, management, medicine, nursing and social work. http://www.case.edu.

Marvin Ray Kropko | EurekAlert!
Further information:
http://www.case.edu

More articles from Medical Engineering:

nachricht Novel PET tracer identifies most bacterial infections
06.10.2017 | Society of Nuclear Medicine and Molecular Imaging

nachricht Teleoperating robots with virtual reality
05.10.2017 | Massachusetts Institute of Technology, CSAIL

All articles from Medical Engineering >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Neutron star merger directly observed for the first time

University of Maryland researchers contribute to historic detection of gravitational waves and light created by event

On August 17, 2017, at 12:41:04 UTC, scientists made the first direct observation of a merger between two neutron stars--the dense, collapsed cores that remain...

Im Focus: Breaking: the first light from two neutron stars merging

Seven new papers describe the first-ever detection of light from a gravitational wave source. The event, caused by two neutron stars colliding and merging together, was dubbed GW170817 because it sent ripples through space-time that reached Earth on 2017 August 17. Around the world, hundreds of excited astronomers mobilized quickly and were able to observe the event using numerous telescopes, providing a wealth of new data.

Previous detections of gravitational waves have all involved the merger of two black holes, a feat that won the 2017 Nobel Prize in Physics earlier this month....

Im Focus: Smart sensors for efficient processes

Material defects in end products can quickly result in failures in many areas of industry, and have a massive impact on the safe use of their products. This is why, in the field of quality assurance, intelligent, nondestructive sensor systems play a key role. They allow testing components and parts in a rapid and cost-efficient manner without destroying the actual product or changing its surface. Experts from the Fraunhofer IZFP in Saarbrücken will be presenting two exhibits at the Blechexpo in Stuttgart from 7–10 November 2017 that allow fast, reliable, and automated characterization of materials and detection of defects (Hall 5, Booth 5306).

When quality testing uses time-consuming destructive test methods, it can result in enormous costs due to damaging or destroying the products. And given that...

Im Focus: Cold molecules on collision course

Using a new cooling technique MPQ scientists succeed at observing collisions in a dense beam of cold and slow dipolar molecules.

How do chemical reactions proceed at extremely low temperatures? The answer requires the investigation of molecular samples that are cold, dense, and slow at...

Im Focus: Shrinking the proton again!

Scientists from the Max Planck Institute of Quantum Optics, using high precision laser spectroscopy of atomic hydrogen, confirm the surprisingly small value of the proton radius determined from muonic hydrogen.

It was one of the breakthroughs of the year 2010: Laser spectroscopy of muonic hydrogen resulted in a value for the proton charge radius that was significantly...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

Event News

ASEAN Member States discuss the future role of renewable energy

17.10.2017 | Event News

World Health Summit 2017: International experts set the course for the future of Global Health

10.10.2017 | Event News

Climate Engineering Conference 2017 Opens in Berlin

10.10.2017 | Event News

 
Latest News

Ocean atmosphere rife with microbes

17.10.2017 | Life Sciences

Neutrons observe vitamin B6-dependent enzyme activity useful for drug development

17.10.2017 | Life Sciences

NASA finds newly formed tropical storm lan over open waters

17.10.2017 | Earth Sciences

VideoLinks
B2B-VideoLinks
More VideoLinks >>>