Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Conflict resolution in cyberspace

29.12.2005


Thanks to support from successive EU-funded projects, Tiga Technologies, an advanced IT consultancy, is creating a spin-off company to commercialise a pioneering electronic arbitration system called e-Dispute.



The e-Dispute prototype provides fast online arbitration, mediation and conciliation services. Claimants and respondents can be anywhere in the world and select from a range of languages to work in. They can send messages securely and explain their preferences to an arbitrator.

“Robot agents digest all the information and make proposals to the parties,” explains Jacques Gouimenou, managing director of Tiga Technologies. “Once the arbitrator is agreed upon, the robot agent finds a suitable ‘meeting’ date for everybody.” Meetings are supported via video conference and chat room facilities. “Our system reduces delays and costs. It is also very secure,” he adds.


To evaluate the prototype arbitration system with potential customers, Gouimenou won funding from the European Commission ‘s eTEN Programme for the e-Dispute project. Acknowledging its undisputed advances to date, it has since been voted eTEN project of the month for December 2005.

The e-Dispute platform has been successfully piloted at the European Court of Arbitration and the Emilia-Romagna Chamber of Commerce. Further trials are scheduled at several UK hospitals to assist with claim resolution.

Recently, Gouimenou attended the European Tech Investment Forum in Berlin seeking capital for this latest venture. “We are now looking for €1.5-2m investment to set up a company dedicated to the promotion and commercialisation of the e-Dispute system,” explains Gouimenou. “There is a huge market for e-Dispute and we want to maximise our chances with professionals.”

Before reaching this point of commercialisation with electronic arbitration, Tiga Technologies, founded by serial entrepreneur Gouimenou in 1997, has followed an instructive and enlightening R&D path.

In the late nineties, Tiga Technologies coordinated an ESPRIT programme-funded project called PRONEL involving Hugin, Siemens and Schlumberger. The project developed a special data mining software tool that enabled probabilistic relationships between variables in a dataset to be identified and illustrated in a simple graphical form called a Bayesian network.

“When it finished, we continued working on the subject in cooperation with Schlumberger, providing consultancy,” elaborates Gouimenou. “We also started the IST-funded project e-Arbitration-T, building on the results achieved in PRONEL.”

For e-Arbitration-T, Tiga Technologies and their project partners developed an Internet-based system to help resolve disputes between small and medium-sized enterprises (SMEs). “We developed a platform and autonomous agents capable of reasoning based on experience and that could improve their arbitration behaviour incrementally,” says Gouimenou. Software developed in PRONEL helped with mathematically modelling the relationships and possible outcomes between disputing SMEs, and together with the results from e-Arbitration-T, form the basis of e-Dispute.

Tiga Technologies itself develops software based on learning and distributed intelligence technologies such as neural networks, mobile agents and grid technologies. In turn, the software is applied to a diverse range of industries – e-commerce, telecommunications, finance and insurance and the automotive sector.

Tara Morris | alfa
Further information:
http://istresults.cordis.lu/index.cfm/section/news/tpl/article/BrowsingType/Features/ID/79891

More articles from Communications Media:

nachricht Arguments, Emotions, and News distribution in social media - Leibniz-WissenschaftsCampus Tübingen
04.05.2018 | Leibniz-Institut für Wissensmedien

nachricht High Number of Science Enthusiasts in Switzerland
05.02.2018 | Universität Zürich

All articles from Communications Media >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: LZH showcases laser material processing of tomorrow at the LASYS 2018

At the LASYS 2018, from June 5th to 7th, the Laser Zentrum Hannover e.V. (LZH) will be showcasing processes for the laser material processing of tomorrow in hall 4 at stand 4E75. With blown bomb shells the LZH will present first results of a research project on civil security.

At this year's LASYS, the LZH will exhibit light-based processes such as cutting, welding, ablation and structuring as well as additive manufacturing for...

Im Focus: Self-illuminating pixels for a new display generation

There are videos on the internet that can make one marvel at technology. For example, a smartphone is casually bent around the arm or a thin-film display is rolled in all directions and with almost every diameter. From the user's point of view, this looks fantastic. From a professional point of view, however, the question arises: Is that already possible?

At Display Week 2018, scientists from the Fraunhofer Institute for Applied Polymer Research IAP will be demonstrating today’s technological possibilities and...

Im Focus: Explanation for puzzling quantum oscillations has been found

So-called quantum many-body scars allow quantum systems to stay out of equilibrium much longer, explaining experiment | Study published in Nature Physics

Recently, researchers from Harvard and MIT succeeded in trapping a record 53 atoms and individually controlling their quantum state, realizing what is called a...

Im Focus: Dozens of binaries from Milky Way's globular clusters could be detectable by LISA

Next-generation gravitational wave detector in space will complement LIGO on Earth

The historic first detection of gravitational waves from colliding black holes far outside our galaxy opened a new window to understanding the universe. A...

Im Focus: Entangled atoms shine in unison

A team led by Austrian experimental physicist Rainer Blatt has succeeded in characterizing the quantum entanglement of two spatially separated atoms by observing their light emission. This fundamental demonstration could lead to the development of highly sensitive optical gradiometers for the precise measurement of the gravitational field or the earth's magnetic field.

The age of quantum technology has long been heralded. Decades of research into the quantum world have led to the development of methods that make it possible...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

VideoLinks
Industry & Economy
Event News

Save the date: Forum European Neuroscience – 07-11 July 2018 in Berlin, Germany

02.05.2018 | Event News

Invitation to the upcoming "Current Topics in Bioinformatics: Big Data in Genomics and Medicine"

13.04.2018 | Event News

Unique scope of UV LED technologies and applications presented in Berlin: ICULTA-2018

12.04.2018 | Event News

 
Latest News

Research reveals how order first appears in liquid crystals

23.05.2018 | Life Sciences

Space-like gravity weakens biochemical signals in muscle formation

23.05.2018 | Life Sciences

NIST puts the optical microscope under the microscope to achieve atomic accuracy

23.05.2018 | Physics and Astronomy

VideoLinks
Science & Research
Overview of more VideoLinks >>>