Thanks to support from successive EU-funded projects, Tiga Technologies, an advanced IT consultancy, is creating a spin-off company to commercialise a pioneering electronic arbitration system called e-Dispute.
The e-Dispute prototype provides fast online arbitration, mediation and conciliation services. Claimants and respondents can be anywhere in the world and select from a range of languages to work in. They can send messages securely and explain their preferences to an arbitrator.
“Robot agents digest all the information and make proposals to the parties,” explains Jacques Gouimenou, managing director of Tiga Technologies. “Once the arbitrator is agreed upon, the robot agent finds a suitable ‘meeting’ date for everybody.” Meetings are supported via video conference and chat room facilities. “Our system reduces delays and costs. It is also very secure,” he adds.
Tara Morris | alfa
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