The SPM (“service platform machine”) innovation network consists of a group of companies in the machine tools and plant engineering sector who are working together on future service concepts. They will start on the second phase of their research, focusing on support for sales teams and service technicians, at the end of October 2013.
The service activities of German plant and machinery manufacturers are going through a radical transformation. More and more service processes are now IT-based, and the rapid evolution of consumer technologies – for instance the increasingly widespread use of tablet PCs – is changing the way in which technical services are delivered. This trend is reinforced by the realization that companies will be able to earn more money from information and data generated, processed, and utilized in their service departments.
This situation led to the decision by a group of leading German engineering companies to continue their joint research on topics of importance to the future in the SPM innovation network, as of October 2013. One major aspect of this work is to enhance the performance of a configuration tool designed to support after-sales service teams. Fraunhofer IAO has entered into a development partnership with a leading systems provider for this purpose.
A second area of interest involves evaluating new technologies as to their suitability for use as support media for customer services and training media for service technicians. Emphasis will be given to high-performance consumer technologies that are already being used to an increasing extent in professional circles and will enable the creation of entirely new service concepts. After selecting the most promising technologies, the partners will develop appropriate concepts for their deployment, testing, and analysis.
The SPM innovation network still has room for other interested participants. For more information, please visit our website or contact us by phone.Further information
Juliane Segedi | Fraunhofer-Institut
Stanford researchers create new special-purpose computer that may someday save us billions
21.10.2016 | Stanford University
New 3-D wiring technique brings scalable quantum computers closer to reality
19.10.2016 | University of Waterloo
Terahertz excitation of selected crystal vibrations leads to an effective magnetic field that drives coherent spin motion
Controlling functional properties by light is one of the grand goals in modern condensed matter physics and materials science. A new study now demonstrates how...
Researchers from the Institute for Quantum Computing (IQC) at the University of Waterloo led the development of a new extensible wiring technique capable of controlling superconducting quantum bits, representing a significant step towards to the realization of a scalable quantum computer.
"The quantum socket is a wiring method that uses three-dimensional wires based on spring-loaded pins to address individual qubits," said Jeremy Béjanin, a PhD...
In a paper in Scientific Reports, a research team at Worcester Polytechnic Institute describes a novel light-activated phenomenon that could become the basis for applications as diverse as microscopic robotic grippers and more efficient solar cells.
A research team at Worcester Polytechnic Institute (WPI) has developed a revolutionary, light-activated semiconductor nanocomposite material that can be used...
By forcefully embedding two silicon atoms in a diamond matrix, Sandia researchers have demonstrated for the first time on a single chip all the components needed to create a quantum bridge to link quantum computers together.
"People have already built small quantum computers," says Sandia researcher Ryan Camacho. "Maybe the first useful one won't be a single giant quantum computer...
COMPAMED has become the leading international marketplace for suppliers of medical manufacturing. The trade fair, which takes place every November and is co-located to MEDICA in Dusseldorf, has been steadily growing over the past years and shows that medical technology remains a rapidly growing market.
In 2016, the joint pavilion by the IVAM Microtechnology Network, the Product Market “High-tech for Medical Devices”, will be located in Hall 8a again and will...
14.10.2016 | Event News
14.10.2016 | Event News
12.10.2016 | Event News
24.10.2016 | Earth Sciences
24.10.2016 | Life Sciences
24.10.2016 | Physics and Astronomy