
Lab on Demand: Transforming User-Centric Research Approaches

The Living Labs BW initiative represents a new type of research approach which puts business software’s users and application environments front and center. Collaborations between research institutions and businesses provide an ideal setting for testing new products under realistic conditions, harnessing the power to innovate in both products and processes.
In its role as a partner in the Living Labs BW initiative, Fraunhofer IAO is providing three labs – Usability of Business Software; Dynamic Process Management – Monitoring and Optimizing Processes; and Business-Software-as-a- Service – to companies wishing to experience and try out available software live, and work up new ideas to create their own solutions.
The online availability of Software-as-a-Service products changes the ways software solutions are delivered and used. Fraunhofer IAO’s Business-Software-as-a-Service living lab offers small and medium-sized enterprises (SMEs) an opportunity to test a wide range of existing Software-as-a- Service products on site, enabling them to find their own solutions quickly.
The Dynamic Process Management living lab addresses the core element of value creation within companies, namely business processes. This lab enables companies to develop methods of monitoring and optimizing business processes and to implement them quickly and cost-effectively using suitable IT solutions.
The usability of application software is a decisive factor in a company’s competitiveness. With the Usability of Business Software living lab, Fraunhofer IAO offers SMEs an informal setting in which to quickly test the usability of existing software and to draft new operating concepts for it.
Living Labs BW is a new line of funding within “smart businessIT”, an initiative that aims to further strengthen Baden-Württemberg’s position as an IT location with particular emphasis on business software. Its top priority is to underpin business software providers’ and users’ long-term innovative strength.
Contact:
Fraunhofer IAO
apl. Prof. Dr.-Ing. habil. Anette Weisbecker
Phone +49 711 970-2400
anette.weisbecker@iao.fraunhofer.de