Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Developing smart services in the cloud

03.02.2015

Cloud-based platform helps systematically design and implement smart services

More and more manufacturing companies are looking to build on their success by expanding their core business to include services. Particularly promising are smart services, which provide intelligent ways of connecting people, things and data. As part of an EU-funded project entitled Manufacturing Service Ecosystem (MSEE), a total of 19 partners had a hand in designing a cloud-based software platform that helps companies develop smart services.

In a future shaped by Industry 4.0, smart services will open up new ways for manufacturing companies to involve customers and simplify how machines and devices are operated. The idea of smart services includes digital services that use the Internet to connect to internal or external value chains and so support data- and services-based business models such as sharing services.

Service lifecycle management for smart services

As part of the MSEE project, Fraunhofer IAO has created a service lifecycle management software tool that helps develop and offer services – from the initial idea through to implementation. It’s possible, for instance, to provide details of a particular service idea in a web portal and have customers give their feedback using their smartphones. The conceptual design phase begins with technology-independent business process modeling and ends with the technology-dependent modeling and implementation of mobile apps for cell phones or tablets.

Two companies have provided examples of how the service lifecycle management tool can be used: Belgian shirt manufacturer Bivolino used it to develop a tablet app that customers can use to design and order made-to-measure men’s shirts. And Dutch service provider TPVision put together an app that tailors what the Ambilight system of your Philips television does when you’re watching a soccer match: The system reacts to what is going on in the match, which brings a captivating, stadium-like atmosphere into your very own living room.

Smart services – key components of Industry 4.0

For manufacturing companies, smart services are a key component in expanding connectivity among products and services, which in turn enables them to offer services that are tailored even better to individual target groups. What’s more, the cloud-based platform makes it easier to develop, produce and monitor their services.

Contact:

Dr.-Ing. Mike Freitag
New Service Development
Fraunhofer IAO
Nobelstraße 12
70569 Stuttgart
Phone +49 711 970-5105
mike.freitag@iao.fraunhofer.de

Juliane Segedi
Public Relations
Fraunhofer IAO
Nobelstraße 12
70569 Stuttgart
Phone +49 711 970-2124
presse@iao.fraunhofer.de

Weitere Informationen:

http://www.msee-ip.eu - Research project MSEE Manufacturing Service Ecosystem
http://www.researchgate.net/publication/269332646 - Service Engineering and Lifecycle Management for IT-Services
https://www.youtube.com/watch?feature=player_embedded&v=7gRrFpuNSXw - MSEE Project Video
http://www.iao.fraunhofer.de/lang-en/business-areas/service-and-human-resources-...

Juliane Segedi | Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO

More articles from Information Technology:

nachricht Deep Learning predicts hematopoietic stem cell development
21.02.2017 | Helmholtz Zentrum München - Deutsches Forschungszentrum für Gesundheit und Umwelt

nachricht Sensors embedded in sports equipment could provide real-time analytics to your smartphone
16.02.2017 | University of Illinois College of Engineering

All articles from Information Technology >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Breakthrough with a chain of gold atoms

In the field of nanoscience, an international team of physicists with participants from Konstanz has achieved a breakthrough in understanding heat transport

In the field of nanoscience, an international team of physicists with participants from Konstanz has achieved a breakthrough in understanding heat transport

Im Focus: DNA repair: a new letter in the cell alphabet

Results reveal how discoveries may be hidden in scientific “blind spots”

Cells need to repair damaged DNA in our genes to prevent the development of cancer and other diseases. Our cells therefore activate and send “repair-proteins”...

Im Focus: Dresdner scientists print tomorrow’s world

The Fraunhofer IWS Dresden and Technische Universität Dresden inaugurated their jointly operated Center for Additive Manufacturing Dresden (AMCD) with a festive ceremony on February 7, 2017. Scientists from various disciplines perform research on materials, additive manufacturing processes and innovative technologies, which build up components in a layer by layer process. This technology opens up new horizons for component design and combinations of functions. For example during fabrication, electrical conductors and sensors are already able to be additively manufactured into components. They provide information about stress conditions of a product during operation.

The 3D-printing technology, or additive manufacturing as it is often called, has long made the step out of scientific research laboratories into industrial...

Im Focus: Mimicking nature's cellular architectures via 3-D printing

Research offers new level of control over the structure of 3-D printed materials

Nature does amazing things with limited design materials. Grass, for example, can support its own weight, resist strong wind loads, and recover after being...

Im Focus: Three Magnetic States for Each Hole

Nanometer-scale magnetic perforated grids could create new possibilities for computing. Together with international colleagues, scientists from the Helmholtz Zentrum Dresden-Rossendorf (HZDR) have shown how a cobalt grid can be reliably programmed at room temperature. In addition they discovered that for every hole ("antidot") three magnetic states can be configured. The results have been published in the journal "Scientific Reports".

Physicist Dr. Rantej Bali from the HZDR, together with scientists from Singapore and Australia, designed a special grid structure in a thin layer of cobalt in...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

Event News

Booth and panel discussion – The Lindau Nobel Laureate Meetings at the AAAS 2017 Annual Meeting

13.02.2017 | Event News

Complex Loading versus Hidden Reserves

10.02.2017 | Event News

International Conference on Crystal Growth in Freiburg

09.02.2017 | Event News

 
Latest News

Stingless bees have their nests protected by soldiers

24.02.2017 | Life Sciences

New risk factors for anxiety disorders

24.02.2017 | Life Sciences

MWC 2017: 5G Capital Berlin

24.02.2017 | Trade Fair News

VideoLinks
B2B-VideoLinks
More VideoLinks >>>