Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Twitter Fights Transport Problems

04.09.2013
Researchers from Israel, Britain and Italy are suggesting a new method to collect information on transportation problems following mass events, like football matches, using the tweets made by citizens on Twitter, according to a new study published in the journal “Procedia- Social and Behavioral Sciences”.

"The ability of social networks to produce information on heavy traffic, road hazards, quality of service of public transportation and more is valuable to decision makers," said Dr. Tsvi Kuflik, the Head of the Information Systems Department at the University of Haifa and one of the authors of this study.

One of the major needs of decision makers and planners in the field of transportation is to get real-time information on transportation issues such as heavy traffic, “bottlenecks”, safety hazards, availability or unavailability of public transport, etc’. Other important information includes knowing whether there is a special event coming up that might cause specific problems like a big football game, creating unusual traffic, bottlenecks, crowded public transport, problems with parking and such. Authorities and planners in the field of transportation must be able to prepare and address days of mass events differently than other regular days.

The three year study began in 2011 and was led by Dr. Susan Grant-Muller from the Institute of Transport Studies at the University of Leeds. It was funded by the Worldwide Universities Network (WUN) in collaboration with Dr. Ayelet Gal - from the Technion and Dr. Silvio Nocera from the University of Venice, Dr. Tsvi Kuflik, Dr. Einat Minkov and Mr. Itai Schor from the University of Haifa. The researchers chose to focus on Twitter because it is a public social network and mainly because of its short messages that enable to extract relevant information with relative ease.

For their study, the researchers chose to focus on specific dates when games of the Liverpool soccer club were being held. They were able to develop a method to examine tweets hours before and after the games and find the ones related to transportation issues (that were sent by road users and not by transport authorities). The tweets that were found were arranged according to specific subjects.

The system turned out to be successful beyond their imagination: it found over 1100 tweets that were somehow connected to transport, 900 of which were related to problems experienced by users and that were caused by the games hosted by Liverpool. About half of the complaints were related to the quality of service (mainly public transport, etc’), in about a third of the messages Twitter users were looking for a ride or some guidance about the best means of transportation to their destination. Approximately 16% of the messages were reports of unusual events like accidents. The main complaints were related to crowded busses and trains, availability, accuracy of transport services and long travel times.

"Our research shows that the information people tweet on Twitter is an “information gold mine” that has not been used yet. Correct identification of relevant tweets from Twitter can provide first hand information about the problems, complaints and customer expectations - in our case, of the citizens themselves - and enable policy makers to better plan the steps they need to take", the researchers concluded.

For more information:
Polina Petruhin
Office: +972-4-8288722
Mobile: +972-54-3933092
Communications and Media Relations
University of Haifa
ppetruh1@univ.haifa.ac.il

Polina Petruhin | Newswise
Further information:
http://www.haifa.ac.il

More articles from Transportation and Logistics:

nachricht New players, standardization and digitalization for more rail freight transport
16.07.2018 | Fraunhofer-Institut für System- und Innovationsforschung (ISI)

nachricht A helping (Sens)Hand
11.04.2018 | Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO

All articles from Transportation and Logistics >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Future electronic components to be printed like newspapers

A new manufacturing technique uses a process similar to newspaper printing to form smoother and more flexible metals for making ultrafast electronic devices.

The low-cost process, developed by Purdue University researchers, combines tools already used in industry for manufacturing metals on a large scale, but uses...

Im Focus: First evidence on the source of extragalactic particles

For the first time ever, scientists have determined the cosmic origin of highest-energy neutrinos. A research group led by IceCube scientist Elisa Resconi, spokesperson of the Collaborative Research Center SFB1258 at the Technical University of Munich (TUM), provides an important piece of evidence that the particles detected by the IceCube neutrino telescope at the South Pole originate from a galaxy four billion light-years away from Earth.

To rule out other origins with certainty, the team led by neutrino physicist Elisa Resconi from the Technical University of Munich and multi-wavelength...

Im Focus: Magnetic vortices: Two independent magnetic skyrmion phases discovered in a single material

For the first time a team of researchers have discovered two different phases of magnetic skyrmions in a single material. Physicists of the Technical Universities of Munich and Dresden and the University of Cologne can now better study and understand the properties of these magnetic structures, which are important for both basic research and applications.

Whirlpools are an everyday experience in a bath tub: When the water is drained a circular vortex is formed. Typically, such whirls are rather stable. Similar...

Im Focus: Breaking the bond: To take part or not?

Physicists working with Roland Wester at the University of Innsbruck have investigated if and how chemical reactions can be influenced by targeted vibrational excitation of the reactants. They were able to demonstrate that excitation with a laser beam does not affect the efficiency of a chemical exchange reaction and that the excited molecular group acts only as a spectator in the reaction.

A frequently used reaction in organic chemistry is nucleophilic substitution. It plays, for example, an important role in in the synthesis of new chemical...

Im Focus: New 2D Spectroscopy Methods

Optical spectroscopy allows investigating the energy structure and dynamic properties of complex quantum systems. Researchers from the University of Würzburg present two new approaches of coherent two-dimensional spectroscopy.

"Put an excitation into the system and observe how it evolves." According to physicist Professor Tobias Brixner, this is the credo of optical spectroscopy....

All Focus news of the innovation-report >>>

Anzeige

Anzeige

VideoLinks
Industry & Economy
Event News

Leading experts in Diabetes, Metabolism and Biomedical Engineering discuss Precision Medicine

13.07.2018 | Event News

Conference on Laser Polishing – LaP: Fine Tuning for Surfaces

12.07.2018 | Event News

11th European Wood-based Panel Symposium 2018: Meeting point for the wood-based materials industry

03.07.2018 | Event News

 
Latest News

The Maturation Pattern of the Hippocampus Drives Human Memory Deve

23.07.2018 | Science Education

FAU researchers identify Parkinson's disease as a possible autoimmune disease

23.07.2018 | Health and Medicine

O2 stable hydrogenases for applications

23.07.2018 | Life Sciences

VideoLinks
Science & Research
Overview of more VideoLinks >>>