Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Forty-seven million Americans are victims of workplace aggression

19.01.2006


National survey identifies the general public as the primary source of abuse



Nearly half of American workers are victims of workplace aggression, with customers, clients or patients the most likely source of attacks, according to a new comprehensive national survey.

"The stereotypical belief that large numbers of employees are ’going postal’ is a bit of a myth," says Aaron Schat, assistant professor at the DeGroote School of Business at McMaster University. "47 million Americans experience psychological or physical aggression while on the job. Interestingly, workers pinpoint the general public as the most significant source of this aggression, as opposed to other co-workers or supervisors."


The findings are drawn from a comprehensive national survey of workers on the prevalence of U.S. workplace aggression.

The survey found more than 40 per cent of American workers – about 47 million people – experience acts of psychological aggression, such as being screamed at, insulted, or threatened with physical violence, while at work. Acts of physical violence at work, such as being slapped, kicked or attacked with a weapon, were less common, with about 6 per cent of workers – nearly 7 million people – reporting exposure. Almost all workers (96 per cent) who experience physical violence also experience some form of psychological abuse. Only a small percentage of workers (0.26 per cent which represents about 300,000 workers) experience physical violence alone

Nearly one-quarter of respondents indicate they were victims of aggression from members of the public (customers, clients or patients), while 15 per cent report being victims of aggression from other employees and 13 per cent experienced aggression from supervisors or bosses.

Schat explains, "Exposure to aggressive behaviour at work is associated with a wide range of negative consequences for individuals and organizations, including negative work attitudes, reduced well-being, and, in cases of physical violence, bodily injury or death. The fact that such a large percentage of the American population has experienced workplace aggression demonstrates the need to address it."

A report on the survey and its findings is included in Handbook of Workplace Violence to be published in February 2006 by Sage. The report is co-authored by Schat, Michael R. Frone of the State University of New York at Buffalo, and E. Kevin Kelloway of Saint Mary’s University in Halifax. Funding for this study was provided by the National Institute on Alcohol Abuse and Alcoholism.

Julia Thomson | EurekAlert!
Further information:
http://www.mcmaster.ca

All articles from Statistics >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Spider silk key to new bone-fixing composite

University of Connecticut researchers have created a biodegradable composite made of silk fibers that can be used to repair broken load-bearing bones without the complications sometimes presented by other materials.

Repairing major load-bearing bones such as those in the leg can be a long and uncomfortable process.

Im Focus: Writing and deleting magnets with lasers

Study published in the journal ACS Applied Materials & Interfaces is the outcome of an international effort that included teams from Dresden and Berlin in Germany, and the US.

Scientists at the Helmholtz-Zentrum Dresden-Rossendorf (HZDR) together with colleagues from the Helmholtz-Zentrum Berlin (HZB) and the University of Virginia...

Im Focus: Gamma-ray flashes from plasma filaments

Novel highly efficient and brilliant gamma-ray source: Based on model calculations, physicists of the Max PIanck Institute for Nuclear Physics in Heidelberg propose a novel method for an efficient high-brilliance gamma-ray source. A giant collimated gamma-ray pulse is generated from the interaction of a dense ultra-relativistic electron beam with a thin solid conductor. Energetic gamma-rays are copiously produced as the electron beam splits into filaments while propagating across the conductor. The resulting gamma-ray energy and flux enable novel experiments in nuclear and fundamental physics.

The typical wavelength of light interacting with an object of the microcosm scales with the size of this object. For atoms, this ranges from visible light to...

Im Focus: Basel researchers succeed in cultivating cartilage from stem cells

Stable joint cartilage can be produced from adult stem cells originating from bone marrow. This is made possible by inducing specific molecular processes occurring during embryonic cartilage formation, as researchers from the University and University Hospital of Basel report in the scientific journal PNAS.

Certain mesenchymal stem/stromal cells from the bone marrow of adults are considered extremely promising for skeletal tissue regeneration. These adult stem...

Im Focus: Like a wedge in a hinge

Researchers lay groundwork to tailor drugs for new targets in cancer therapy

In the fight against cancer, scientists are developing new drugs to hit tumor cells at so far unused weak points. Such a “sore spot” is the protein complex...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

VideoLinks
Industry & Economy
Event News

Invitation to the upcoming "Current Topics in Bioinformatics: Big Data in Genomics and Medicine"

13.04.2018 | Event News

Unique scope of UV LED technologies and applications presented in Berlin: ICULTA-2018

12.04.2018 | Event News

IWOLIA: A conference bringing together German Industrie 4.0 and French Industrie du Futur

09.04.2018 | Event News

 
Latest News

Magnetic nano-imaging on a table top

20.04.2018 | Physics and Astronomy

Start of work for the world's largest electric truck

20.04.2018 | Interdisciplinary Research

Atoms may hum a tune from grand cosmic symphony

20.04.2018 | Physics and Astronomy

VideoLinks
Science & Research
Overview of more VideoLinks >>>