Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

How conversation works in a hostage drama

20.11.2009
A new dissertation from Umeå University in Sweden deals with communication in extreme situations. The example is the occupation of the West German embassy in 1975 and the telephone conversations that were carried out between relatives of the hostages, the Swedish minister of justice, a German embassy official, and one of the occupiers.

How does a social situation actually function when the lives of both the players and others are under threat? Many of us remember April 24, 1975, when six members of the Red Army Fraction occupied and blew up the West German embassy in Stockholm.

Conversation researcher Gregor von der Heiden analyzed the telephone conversations that were carried out with one of the occupiers. On the basis of this analysis, he draws conclusions regarding what is necessary for communication in a sensitive situation where the interests of the parties are irreconcilable.

The dissertation shows how conversations during crises are characterized by the fear that the situation will get out of hand and an inability to predict the reactions of the interlocutor. The pressure to act is great, and there are palpable risks. The gravity of the situation forces the participants to communicate exceptionally well.

"Crises are extreme situations in people's lives, and in such situations everyday commonplaces seem to be questioned," says Gregor von der Heiden. "Conversations in a crisis require the greatest concentration and presence of mind."

In his study, Gregor von der Heiden reconstructed the communicative processes that took place during the embassy occupation. The parties in a conversation had strongly contradictory interests and motives, but, despite this, they put together a shared picture of reality through their communicative actions. The interaction between two of the key players in the first stages of the crisis can even be characterized as a coalition. Why was this not maintained, and why did the situation escalate?

Dissertation: Gespräche in einer Krise. Analyse von Telefonaten mit einem RAF-Mitglied während der Okkupation der westdeutschen Botschaft in Stockholm 1975

For further information or an interview, please contact Gregor von der Heiden, tel +46 (0)90-786 63 13 or e-mail gregor.vonderheiden@tyska.umu.se.

Pressofficer Helena Vejbrink; helena.vejbrink@adm.umu.se or +46-90 786 93 79

Helena Vejbrink | idw
Further information:
http://umu.diva-portal.org/smash/get/diva2:274011/FULLTEXT01

More articles from Social Sciences:

nachricht Amazingly flexible: Learning to read in your thirties profoundly transforms the brain
26.05.2017 | Max-Planck-Institut für Kognitions- und Neurowissenschaften

nachricht Fixating on faces
26.01.2017 | California Institute of Technology

All articles from Social Sciences >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Neutron star merger directly observed for the first time

University of Maryland researchers contribute to historic detection of gravitational waves and light created by event

On August 17, 2017, at 12:41:04 UTC, scientists made the first direct observation of a merger between two neutron stars--the dense, collapsed cores that remain...

Im Focus: Breaking: the first light from two neutron stars merging

Seven new papers describe the first-ever detection of light from a gravitational wave source. The event, caused by two neutron stars colliding and merging together, was dubbed GW170817 because it sent ripples through space-time that reached Earth on 2017 August 17. Around the world, hundreds of excited astronomers mobilized quickly and were able to observe the event using numerous telescopes, providing a wealth of new data.

Previous detections of gravitational waves have all involved the merger of two black holes, a feat that won the 2017 Nobel Prize in Physics earlier this month....

Im Focus: Smart sensors for efficient processes

Material defects in end products can quickly result in failures in many areas of industry, and have a massive impact on the safe use of their products. This is why, in the field of quality assurance, intelligent, nondestructive sensor systems play a key role. They allow testing components and parts in a rapid and cost-efficient manner without destroying the actual product or changing its surface. Experts from the Fraunhofer IZFP in Saarbrücken will be presenting two exhibits at the Blechexpo in Stuttgart from 7–10 November 2017 that allow fast, reliable, and automated characterization of materials and detection of defects (Hall 5, Booth 5306).

When quality testing uses time-consuming destructive test methods, it can result in enormous costs due to damaging or destroying the products. And given that...

Im Focus: Cold molecules on collision course

Using a new cooling technique MPQ scientists succeed at observing collisions in a dense beam of cold and slow dipolar molecules.

How do chemical reactions proceed at extremely low temperatures? The answer requires the investigation of molecular samples that are cold, dense, and slow at...

Im Focus: Shrinking the proton again!

Scientists from the Max Planck Institute of Quantum Optics, using high precision laser spectroscopy of atomic hydrogen, confirm the surprisingly small value of the proton radius determined from muonic hydrogen.

It was one of the breakthroughs of the year 2010: Laser spectroscopy of muonic hydrogen resulted in a value for the proton charge radius that was significantly...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

Event News

ASEAN Member States discuss the future role of renewable energy

17.10.2017 | Event News

World Health Summit 2017: International experts set the course for the future of Global Health

10.10.2017 | Event News

Climate Engineering Conference 2017 Opens in Berlin

10.10.2017 | Event News

 
Latest News

Electrode materials from the microwave oven

19.10.2017 | Materials Sciences

New material for digital memories of the future

19.10.2017 | Materials Sciences

Physics boosts artificial intelligence methods

19.10.2017 | Physics and Astronomy

VideoLinks
B2B-VideoLinks
More VideoLinks >>>