In two recent studies, Tove Persson, doctoral student at the School of Health Sciences, shows that staff, as well as social services directors in local administrations often trivialize complaints from the elderly, which in turn makes it difficult for the elderly to influence their everyday lives.
"It is valuable for us to receive your thoughts, ideas and complaints - positive as well as negative - it gives us a chance to improve our work". Statements such as this are used by many Swedish municipalities.
In fact, similar rhetoric is used in several EU countries to encourage the elderly to make their voices heard. The "European Social Network" emphasizes that social services wish to listen to the service users and support the personal fulfilment of the elderly.
involved in elderly care.
Persson has studied 100 social service directors (responsible for elderly care) and found that the organization of complaints lodged by the elderly is a bit of a haphazard affair in Sweden. Many municipalities, for instance, did not provide the elderly with information about how to complain,and in some municipalities the elderly had to submit their complaints via the Internet.
Even though the service directors said they received too few complaints from the elderly, quite paradoxically, they often played down the importance of the few complaints they did receive by describing these as trivial: "It is often trivialities they complain about. You know, if some of the home help staff forget a visit and things like that."
Similar rhetoric was exposed in Persson's second study where nursing home staff described residents' complaints about food, bedtimes and loneliness as petty details. By describing nearly all kinds of complaints as unimportant, the staff could justify their negligence regarding these complaints. Despite official ambition to listen to the elderly, it still seems to be difficult for the elderly to make their voices heard.
For further information, please contact: Tove Persson, +46 (0)734 09 87 27Pressofficer Birgitta Lundin-Östblom; +46 (0)36 10 11 95; +46 (0)703 33 31 55;
Birgitta Lundin-Östblom | idw
NIH scientists describe potential antibody treatment for multidrug-resistant K. pneumoniae
14.03.2018 | NIH/National Institute of Allergy and Infectious Diseases
Researchers identify key step in viral replication
13.03.2018 | University of Pittsburgh Schools of the Health Sciences
In just a few weeks from now, the Chinese space station Tiangong-1 will re-enter the Earth's atmosphere where it will to a large extent burn up. It is possible that some debris will reach the Earth's surface. Tiangong-1 is orbiting the Earth uncontrolled at a speed of approx. 29,000 km/h.Currently the prognosis relating to the time of impact currently lies within a window of several days. The scientists at Fraunhofer FHR have already been monitoring Tiangong-1 for a number of weeks with their TIRA system, one of the most powerful space observation radars in the world, with a view to supporting the German Space Situational Awareness Center and the ESA with their re-entry forecasts.
Following the loss of radio contact with Tiangong-1 in 2016 and due to the low orbital height, it is now inevitable that the Chinese space station will...
Fraunhofer Institute for Organic Electronics, Electron Beam and Plasma Technology FEP, provider of research and development services for OLED lighting solutions, announces the founding of the “OLED Licht Forum” and presents latest OLED design and lighting solutions during light+building, from March 18th – 23rd, 2018 in Frankfurt a.M./Germany, at booth no. F91 in Hall 4.0.
They are united in their passion for OLED (organic light emitting diodes) lighting with all of its unique facets and application possibilities. Thus experts in...
A new scenario seeking to explain how Mars' putative oceans came and went over the last 4 billion years implies that the oceans formed several hundred million...
For the first time, an interdisciplinary team from the University of Basel has succeeded in integrating artificial organelles into the cells of live zebrafish embryos. This innovative approach using artificial organelles as cellular implants offers new potential in treating a range of diseases, as the authors report in an article published in Nature Communications.
In the cells of higher organisms, organelles such as the nucleus or mitochondria perform a range of complex functions necessary for life. In the networks of...
Animal photoreceptors capture light with photopigments. Researchers from the University of Göttingen have now discovered that these photopigments fulfill an...
19.03.2018 | Event News
16.03.2018 | Event News
13.03.2018 | Event News
21.03.2018 | Physics and Astronomy
21.03.2018 | Materials Sciences
21.03.2018 | Life Sciences