Monica W. Tracey, Ph.D., associate professor of instructional technology and administrative and organizational studies in WSU's College of Education and resident of Farmington Hills, Mich., was published in the inaugural issue of The International Journal of Designs for Learning, a multidisciplinary, peer-reviewed online journal dedicated to publishing descriptions of artifacts, environments and experiences that promote and support learning in all contexts by designers in any field.
The paper outlines the development and implementation of an instructional process that trained more than 300 people from Bangladesh, Nepal, India, the Philippines and many other surrounding countries to perform custodial duties at the Dubai Mall, the largest mall in the world. The work serves as a model for efficient, cross-cultural instructional design with potential use in a wide variety of work processes involving learners of different languages and cultures.
"It was a very enriching experience for me," Tracey said. "This region of the world has the utmost respect for education and they fully embraced the expertise that WSU brought to the table. Given the three-month window we had for the entire project, their support was critical."
The project entailed a rapid prototyping process of designing instruction materials for both workers and supervisors of the mall housekeeping staff. With a multicultural, multilanguage learner in mind, she designed a series of processes utilizing colors, symbols and pictures, which were then adapted to the different cleaning programs. The words that accompanied the illustrations were in English and Hindi — the two most common languages among the trainees.
The prototype was put into effect immediately, training the mall's first group of employees for its official opening. Of these, 82 percent passed the required instructional assessment. With the same instructions still being used to train new employees at the Dubai Mall today, the project has been recognized as a resounding success as well as a model that can be duplicated in virtually any instruction materials for multilingual, multicultural learners.
"Here in the U.S. and abroad, our workforce is changing," Tracey said. "More than ever, we need to be able to design and deliver effective instruction for numerous cultures working together. The Dubai project was a starting point for applying the elements of instructional design, including effectiveness, efficiency and appeal for the benefit of the culturally diverse workforce around the world."
To view the full interactive paper in The International Journal of Designs for Learning, visit http://scholarworks.iu.edu/journals/index.php/ijdl/article/view/845.
Wayne State University is one of the nation's pre-eminent public research universities in an urban setting. Through its multidisciplinary approach to research and education, and its ongoing collaboration with government, industry and other institutions, the university seeks to enhance economic growth and improve the quality of life in the city of Detroit, state of Michigan and throughout the world. For more information on research at Wayne State University, visit http://www.research.wayne.edu.
Julie O'Connor | EurekAlert!
Fighting myocardial infarction with nanoparticle tandems
04.12.2017 | Rheinische Friedrich-Wilhelms-Universität Bonn
Virtual Reality for Bacteria
01.12.2017 | Institute of Science and Technology Austria
MPQ scientists achieve long storage times for photonic quantum bits which break the lower bound for direct teleportation in a global quantum network.
Concerning the development of quantum memories for the realization of global quantum networks, scientists of the Quantum Dynamics Division led by Professor...
Researchers have developed a water cloaking concept based on electromagnetic forces that could eliminate an object's wake, greatly reducing its drag while...
Tiny pores at a cell's entryway act as miniature bouncers, letting in some electrically charged atoms--ions--but blocking others. Operating as exquisitely sensitive filters, these "ion channels" play a critical role in biological functions such as muscle contraction and the firing of brain cells.
To rapidly transport the right ions through the cell membrane, the tiny channels rely on a complex interplay between the ions and surrounding molecules,...
The miniaturization of the current technology of storage media is hindered by fundamental limits of quantum mechanics. A new approach consists in using so-called spin-crossover molecules as the smallest possible storage unit. Similar to normal hard drives, these special molecules can save information via their magnetic state. A research team from Kiel University has now managed to successfully place a new class of spin-crossover molecules onto a surface and to improve the molecule’s storage capacity. The storage density of conventional hard drives could therefore theoretically be increased by more than one hundred fold. The study has been published in the scientific journal Nano Letters.
Over the past few years, the building blocks of storage media have gotten ever smaller. But further miniaturization of the current technology is hindered by...
With innovative experiments, researchers at the Helmholtz-Zentrums Geesthacht and the Technical University Hamburg unravel why tiny metallic structures are extremely strong
Light-weight and simultaneously strong – porous metallic nanomaterials promise interesting applications as, for instance, for future aeroplanes with enhanced...
11.12.2017 | Event News
08.12.2017 | Event News
07.12.2017 | Event News
14.12.2017 | Health and Medicine
14.12.2017 | Physics and Astronomy
14.12.2017 | Life Sciences