Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Help at hand for people frightened by new technology

18.10.2007
A project funded by the Economic and Social Research Council on a South London housing estate has developed ways of teaching people the skills they need to make the most of today’s information technology.

NIACE, the National Institute of Adult Continuing Education, will use the findings of the Penceil (How People Encounter E-Illiteracy and how they can take action to overcome it) project in its ongoing work within the government’s Skills for Life initiative.

A research group at the London School of Economics worked with residents and community organisations at the St Martin’s Estate in Lambeth.

They found that people who have trouble with IT tend to be poorer, older and less well-educated than average. But their fears about IT were reasonable ones. They did not know how to get help with computers, or how to protect them from viruses. They were alarmed by media stories about the hazards of computer use.

Additionally, according to researcher Mike Cushman, they were often prevented from using IT effectively by poor spelling. He says: “Many of the things people want to do with computers involve using search engines, which are very intolerant of words that are misspelt. Even with spellcheckers, that can mean people having a disappointing experience when they search online.”

The researchers involved in the Penceil project found that most of the courses available to potential computer users fail to help students do the things they most want. Top of the list are communicating by email, finding information online, and shopping via the web. They developed and taught a course to help them do this and to overcome their fears about using computers.

The LSE and NIACE researchers also developed more advanced material on topics such as contributing to blogs and online forums, as well as thinking about online privacy and the accuracy of the information found online.

Mr Cushman said: “Most of the ICT training material we saw is designed to help people at work, not at home, and concentrates on word processing or spreadsheets. Too little is directed towards home use. This can worsen social exclusion. Governments want to deliver more services electronically, but few of the people we encountered had any awareness of this change. Our research has shown that it is possible for IT skills to be taught and for people’s confidence as IT users to be enhanced.”

Danielle Moore | alfa
Further information:
http://www.esrcsocietytoday.ac.uk

More articles from Information Technology:

nachricht Magnetic Quantum Objects in a "Nano Egg-Box"
25.07.2017 | Universität Wien

nachricht 3-D scanning with water
24.07.2017 | Association for Computing Machinery

All articles from Information Technology >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Carbon Nanotubes Turn Electrical Current into Light-emitting Quasi-particles

Strong light-matter coupling in these semiconducting tubes may hold the key to electrically pumped lasers

Light-matter quasi-particles can be generated electrically in semiconducting carbon nanotubes. Material scientists and physicists from Heidelberg University...

Im Focus: Flexible proximity sensor creates smart surfaces

Fraunhofer IPA has developed a proximity sensor made from silicone and carbon nanotubes (CNT) which detects objects and determines their position. The materials and printing process used mean that the sensor is extremely flexible, economical and can be used for large surfaces. Industry and research partners can use and further develop this innovation straight away.

At first glance, the proximity sensor appears to be nothing special: a thin, elastic layer of silicone onto which black square surfaces are printed, but these...

Im Focus: 3-D scanning with water

3-D shape acquisition using water displacement as the shape sensor for the reconstruction of complex objects

A global team of computer scientists and engineers have developed an innovative technique that more completely reconstructs challenging 3D objects. An ancient...

Im Focus: Manipulating Electron Spins Without Loss of Information

Physicists have developed a new technique that uses electrical voltages to control the electron spin on a chip. The newly-developed method provides protection from spin decay, meaning that the contained information can be maintained and transmitted over comparatively large distances, as has been demonstrated by a team from the University of Basel’s Department of Physics and the Swiss Nanoscience Institute. The results have been published in Physical Review X.

For several years, researchers have been trying to use the spin of an electron to store and transmit information. The spin of each electron is always coupled...

Im Focus: The proton precisely weighted

What is the mass of a proton? Scientists from Germany and Japan successfully did an important step towards the most exact knowledge of this fundamental constant. By means of precision measurements on a single proton, they could improve the precision by a factor of three and also correct the existing value.

To determine the mass of a single proton still more accurate – a group of physicists led by Klaus Blaum and Sven Sturm of the Max Planck Institute for Nuclear...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

Event News

Clash of Realities 2017: Registration now open. International Conference at TH Köln

26.07.2017 | Event News

Closing the Sustainability Circle: Protection of Food with Biobased Materials

21.07.2017 | Event News

»We are bringing Additive Manufacturing to SMEs«

19.07.2017 | Event News

 
Latest News

CCNY physicists master unexplored electron property

26.07.2017 | Physics and Astronomy

Molecular microscopy illuminates molecular motor motion

26.07.2017 | Life Sciences

Large-Mouthed Fish Was Top Predator After Mass Extinction

26.07.2017 | Earth Sciences

VideoLinks
B2B-VideoLinks
More VideoLinks >>>