E-commerce makes it possible for a customer to order a mix of books, CDs and videos which will be shipped within 48 hours. Increasing “B2C” (business-to-customer) e-commerce and other ordering methods requires a new mailing and packaging philosophy. The partners in EUREKA project E! 2550 MAILPACK have developed a new mail management and packaging system to meet this challenge.
“Currently such orders are fulfilled by hand, or semi-automatic systems,” explains Ad Linssen, Financial Manager at the Dutch lead partner, Buhrs. “In the MAILPACK project we have developed the IBS® (Intelligent Boxing System), a fully automated solution that can handle CDs, books, videos and DVDs.”
The IBS® is an automated packaging system that creates a box out of three pieces of carton. Into this open box, feeders automatically insert the ordered products making optimal use of the packaging space. The box is then closed and an address label applied. “IBS® controls the flow of goods, so that each order is fulfilled without the flow being interrupted,” says Linssen.
Julie Sors | alfa
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