A. Alexandra Michel’s new book, “Bullish on Uncertainty: How Organizational Cultures Transform Participants,” explores the case of two major U.S. investment banks – with two differing philosophies on how to structure business processes and organizational strategies.
Her counterintuitive findings: the bank that amplified bankers’ uncertainty produced better overall results than the bank that reduced bankers’ uncertainty. The book’s conclusions have implications for every knowledge-based industry.
“In our society we tend to believe that knowledge workers can better cope with complexity when we decrease their uncertainty and give them the tools they need to become experts,” says Michel who is a faculty member at the University of Southern California’s Marshall School of Business. “This research, in contrast, shows that people are often better at complex jobs when they know less. This gives them the incentive to question assumptions and collaborate with others.”
What’s more, Michel’s analysis found several traits that marked the bank that achieve the best results by amplifying uncertainty. [See Michel discussing her research: http://www.youtube.com/watch?v=pBCQQ9K9V3M].
Here are some of the unusual practices that uncertainty-amplifying organizations use:Bubble-Up Strategy
Adopting these management techniques can help create what Michel calls the “insecure overachiever,” a professional who compulsively doubts what he or she knows and by lack of relevant knowledge is forced (not only incentivized!) to collaborate. “These ad-hoc collaborations are more likely to notice the uniqueness of a situation and design the right solution—versus merely apply the same template that has worked in the past,” she says.
James Grant | Newswise Science News
Mathematical confirmation: Rewiring financial networks reduces systemic risk
22.06.2017 | International Institute for Applied Systems Analysis (IIASA)
Frugal Innovations: when less is more
19.04.2017 | Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO
3-D shape acquisition using water displacement as the shape sensor for the reconstruction of complex objects
A global team of computer scientists and engineers have developed an innovative technique that more completely reconstructs challenging 3D objects. An ancient...
Physicists have developed a new technique that uses electrical voltages to control the electron spin on a chip. The newly-developed method provides protection from spin decay, meaning that the contained information can be maintained and transmitted over comparatively large distances, as has been demonstrated by a team from the University of Basel’s Department of Physics and the Swiss Nanoscience Institute. The results have been published in Physical Review X.
For several years, researchers have been trying to use the spin of an electron to store and transmit information. The spin of each electron is always coupled...
What is the mass of a proton? Scientists from Germany and Japan successfully did an important step towards the most exact knowledge of this fundamental constant. By means of precision measurements on a single proton, they could improve the precision by a factor of three and also correct the existing value.
To determine the mass of a single proton still more accurate – a group of physicists led by Klaus Blaum and Sven Sturm of the Max Planck Institute for Nuclear...
The research team of Prof. Dr. Oliver Einsle at the University of Freiburg's Institute of Biochemistry has long been exploring the functioning of nitrogenase....
A one trillion tonne iceberg - one of the biggest ever recorded -- has calved away from the Larsen C Ice Shelf in Antarctica, after a rift in the ice,...
21.07.2017 | Event News
19.07.2017 | Event News
12.07.2017 | Event News
24.07.2017 | Power and Electrical Engineering
24.07.2017 | Materials Sciences
24.07.2017 | Materials Sciences