They may be the future of e-government, but online transaction services have yet to realise their full potential. But the SMARTGOV platform helps public sector employees generate e-forms by simplifying integration with existing IT systems.
Combining intelligent management of electronic services and knowledge about public services, the platform, developed by IST-project SMARTGOV, leverages the potential of open-source technologies to provide a set of tools to facilitate and maintain online transaction services over the Internet and to establish connectivity to governmental legacy systems.
According to project manager George Lepouras, the benefits for public authorities and service providers using the SMARTGOV platform include:
Lepouras says the platform has been installed at the two participating public authorities (General Secretariat for Information Systems at the Greek Ministry of Finance (GSIS) and City of Edinburgh Council (CEC)) and has been successfully exploited to build electronic services at these sites. The service built for GSIS is publicly available to all registered users of the Greek Taxation system, while the CEC version is available to internal users of the Edinburgh City Council.
As well as these successful trials, Lepouras says the projects Framework for e-Government Services gives him confidence in future deployment and acceptance of the SMARTGOV technology. The framework, one of the main outcomes of SMARTGOV, documents how processes are carried out and who does them, taking into consideration organisational, business related and social aspects that become relevant when knowledge management is introduced, and deployed in the public sector. The framework encompasses models that support cooperation and models that support the acceptance of online transaction services, focusing on issues such as privacy, trust, and satisfaction. "All of the representations were built on and extended ontologies from business, process modelling and knowledge management," he says.
The project also sees EU law acting as a major driver in the adoption of online transaction services. Being the basis for realising most of the twenty public services that all EU member states have to provide to their citizens and businesses, e-forms will play a significant role in future e-government. And, as far as commercialisation prospects are concerned, "the consortium has come up with a business plan for the exploitation of the projects results and we are also considering the possibility of creating a spin-off company," Lepouras says, adding that one of the consortium partners has already had success in selling the SMARTGOV platform as the platform for developing e-services in a government ministry.
University of Athens
Department of Informatics and Telecommunications
30 Panepistimiou St.
Source: Based on information from SMARTGOV
Tara Morris | IST Results
New Technologies for A/V Analysis and Search
13.04.2017 | Fraunhofer-Institut für Digitale Medientechnologie IDMT
On patrol in social networks
25.01.2017 | Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO
Staphylococcus aureus is a feared pathogen (MRSA, multi-resistant S. aureus) due to frequent resistances against many antibiotics, especially in hospital infections. Researchers at the Paul-Ehrlich-Institut have identified immunological processes that prevent a successful immune response directed against the pathogenic agent. The delivery of bacterial proteins with RNA adjuvant or messenger RNA (mRNA) into immune cells allows the re-direction of the immune response towards an active defense against S. aureus. This could be of significant importance for the development of an effective vaccine. PLOS Pathogens has published these research results online on 25 May 2017.
Staphylococcus aureus (S. aureus) is a bacterium that colonizes by far more than half of the skin and the mucosa of adults, usually without causing infections....
Physicists from the University of Würzburg are capable of generating identical looking single light particles at the push of a button. Two new studies now demonstrate the potential this method holds.
The quantum computer has fuelled the imagination of scientists for decades: It is based on fundamentally different phenomena than a conventional computer....
An international team of physicists has monitored the scattering behaviour of electrons in a non-conducting material in real-time. Their insights could be beneficial for radiotherapy.
We can refer to electrons in non-conducting materials as ‘sluggish’. Typically, they remain fixed in a location, deep inside an atomic composite. It is hence...
Two-dimensional magnetic structures are regarded as a promising material for new types of data storage, since the magnetic properties of individual molecular building blocks can be investigated and modified. For the first time, researchers have now produced a wafer-thin ferrimagnet, in which molecules with different magnetic centers arrange themselves on a gold surface to form a checkerboard pattern. Scientists at the Swiss Nanoscience Institute at the University of Basel and the Paul Scherrer Institute published their findings in the journal Nature Communications.
Ferrimagnets are composed of two centers which are magnetized at different strengths and point in opposing directions. Two-dimensional, quasi-flat ferrimagnets...
An Australian-Chinese research team has created the world's thinnest hologram, paving the way towards the integration of 3D holography into everyday...
24.05.2017 | Event News
23.05.2017 | Event News
22.05.2017 | Event News
26.05.2017 | Life Sciences
26.05.2017 | Life Sciences
26.05.2017 | Physics and Astronomy