Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

UCF research could help e-mailers find valentine, impress employees

06.02.2004


University of Central Florida researchers are looking into how people form opinions about others through e-mail



Online romantics trying to win over valentines and businesspeople seeking to impress colleagues and clients may get some help from University of Central Florida research looking into how people form opinions about others through e-mail.

Professor Michael Rabby of UCF’s Nicholson School of Communication and graduate student Amanda Coho want to find out what messages and phrases are most likely to make people believe that someone who is e-mailing them is, among other things, trustworthy, eager to help others and willing to admit to making mistakes.


"E-mail communication has impacted so much of our lives, but it’s still a pretty understudied area," Rabby said. "We’re now looking more closely at the messages that impact people the most. If I want to show you that I always go out of my way to help people in trouble, what messages would I send to convey that? In business, if I want to show that I’m compassionate, how would I do that?"

Early results of Rabby’s and Coho’s research show that people generally develop favorable opinions of someone with whom they’re communicating only via e-mail or instant messages. Rabby said it’s easier to make a favorable impression in part because people can choose to present only positive information about themselves.

Rabby and Coho will present their preliminary findings Feb. 16 at the Western States Communication Association annual conference hosted by the University of New Mexico in Albuquerque. The association members are mainly faculty and students; other members include professionals such as lawyers and journalists.

Since the 2003 spring semester, Rabby has divided students in his Communication Technology and Change classes into pairs and asked them to exchange five e-mail messages with their partners. In almost all of the cases, the students did not know each other and were forming first impressions based on the e-mail messages and, sometimes, instant messages.

After they exchanged the e-mail messages, the students filled out surveys rating themselves and their partners in a variety of categories, such as whether they’re likely to go out of their way to help someone in trouble and whether they practice what they preach. In most cases, the students gave their partners higher ratings than themselves.

The students also re-examined e-mail messages written by their partners and highlighted specific phrases or sections that caused them to form opinions. In some cases, direct statements such as "I am independent" led to conclusions, while other opinions were based on more anecdotal evidence. One student wrote about how he quit a "crooked" sales job to keep his integrity, and another student mentioned that she soon would be helping her pregnant roommate care for a baby that was due in a few weeks.


Contacts:
Michael Rabby, professor, UCF Nicholson School of Communication, 407-823-2859, rabby@pegasus.cc.ucf.edu
Amanda Coho, UCF communications graduate student, 407-694-2198, amandacoho@hotmail.com

Chad Binette | EurekAlert!
Further information:
http://www.ucf.edu/

More articles from Communications Media:

nachricht On patrol in social networks
25.01.2017 | Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO

nachricht Tile Based DASH Streaming for Virtual Reality with HEVC from Fraunhofer HHI
03.01.2017 | Fraunhofer-Institut für Nachrichtentechnik Heinrich-Hertz-Institut

All articles from Communications Media >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: A Challenging European Research Project to Develop New Tiny Microscopes

The Institute of Semiconductor Technology and the Institute of Physical and Theoretical Chemistry, both members of the Laboratory for Emerging Nanometrology (LENA), at Technische Universität Braunschweig are partners in a new European research project entitled ChipScope, which aims to develop a completely new and extremely small optical microscope capable of observing the interior of living cells in real time. A consortium of 7 partners from 5 countries will tackle this issue with very ambitious objectives during a four-year research program.

To demonstrate the usefulness of this new scientific tool, at the end of the project the developed chip-sized microscope will be used to observe in real-time...

Im Focus: Giant Magnetic Fields in the Universe

Astronomers from Bonn and Tautenburg in Thuringia (Germany) used the 100-m radio telescope at Effelsberg to observe several galaxy clusters. At the edges of these large accumulations of dark matter, stellar systems (galaxies), hot gas, and charged particles, they found magnetic fields that are exceptionally ordered over distances of many million light years. This makes them the most extended magnetic fields in the universe known so far.

The results will be published on March 22 in the journal „Astronomy & Astrophysics“.

Galaxy clusters are the largest gravitationally bound structures in the universe. With a typical extent of about 10 million light years, i.e. 100 times the...

Im Focus: Tracing down linear ubiquitination

Researchers at the Goethe University Frankfurt, together with partners from the University of Tübingen in Germany and Queen Mary University as well as Francis Crick Institute from London (UK) have developed a novel technology to decipher the secret ubiquitin code.

Ubiquitin is a small protein that can be linked to other cellular proteins, thereby controlling and modulating their functions. The attachment occurs in many...

Im Focus: Perovskite edges can be tuned for optoelectronic performance

Layered 2D material improves efficiency for solar cells and LEDs

In the eternal search for next generation high-efficiency solar cells and LEDs, scientists at Los Alamos National Laboratory and their partners are creating...

Im Focus: Polymer-coated silicon nanosheets as alternative to graphene: A perfect team for nanoelectronics

Silicon nanosheets are thin, two-dimensional layers with exceptional optoelectronic properties very similar to those of graphene. Albeit, the nanosheets are less stable. Now researchers at the Technical University of Munich (TUM) have, for the first time ever, produced a composite material combining silicon nanosheets and a polymer that is both UV-resistant and easy to process. This brings the scientists a significant step closer to industrial applications like flexible displays and photosensors.

Silicon nanosheets are thin, two-dimensional layers with exceptional optoelectronic properties very similar to those of graphene. Albeit, the nanosheets are...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

Event News

International Land Use Symposium ILUS 2017: Call for Abstracts and Registration open

20.03.2017 | Event News

CONNECT 2017: International congress on connective tissue

14.03.2017 | Event News

ICTM Conference: Turbine Construction between Big Data and Additive Manufacturing

07.03.2017 | Event News

 
Latest News

Researchers create artificial materials atom-by-atom

28.03.2017 | Physics and Astronomy

Researchers show p300 protein may suppress leukemia in MDS patients

28.03.2017 | Health and Medicine

Asian dust providing key nutrients for California's giant sequoias

28.03.2017 | Life Sciences

VideoLinks
B2B-VideoLinks
More VideoLinks >>>