Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

Motivation in their work reduces stress among IT consultants

01.03.2011
Information Technology (IT) consultants experience less stress when they carry out assignments in a working environment that motivates them.

It also helps IT consultants experience less stress if they are able to manage their own work and if the demands placed on them in their work are reasonable. This is revealed in a psychology thesis from Gothenburg University, Sweden.

"Knowledge and understanding of employees' work motivation is decisive for the development and profitability of an organisation", says Lars Göran Wallgren of the Department of Psychology at Gothenburg University, who has carried out a study of the psychosocial work environment of IT consultants in his thesis.

Motivated employees are decisive for the development and profitability of an organisation, which requires managers to have knowledge and understanding of what motivates employees in their work. IT consultants' often work in a complex, stressful environment, perhaps to a greater extent than other hired consultants. Because IT consultants are at the edge of constant change, involving new working methods and new technologies, for example, they require a high degree of flexibility and adaptability.

"If the working environment is not motivating and healthy at the individual level, over time that working environment will also have implications at the organisational level", says Lars Göran Wallgren.

The turnover of IT consultants can lead to high costs for a firm of consultants. Cost are incurred in recruiting a replacement and replacing the potential loss of the skills leaving the company.

The thesis also reveals that in several respects motivation depends on the interplay between consultants and client companies. IT consultants, who often work at clients' premises outside their own companies, develop dual loyalty: loyalty to the client and loyalty to their own firm of consultants. A consultant is often in a subordinate position to clients with a great deal of power, which can lead to an extremely stressful work situation.

There are implicit rules whereby a consultant is always expected to do a bit more. According to Lars Göran Wallgren, it is important for managers in a firm of consultants to understand what motivates their employees and what causes them to experience stress and, above all, they should also understand the working environment their employees operate in as consultants.

Knowledge-intensive organisations in the service sector are one of the fast-growing areas in the European economy. According to Statistics Sweden, the number of employees in the private service sector, such as IT consultants for example, will rise by around 120,000 in Sweden between 2006 and 2030.

"Knowledge of contemporary IT consultants and their work situation may generate important lessons for managing a major sector of the workforce of tomorrow", says Lars Göran Wallgren.

For more information:
Lars Göran Wallgren, tel.: +46(0)31 786 4269, +46(0)70 521 32 50, e-mail: larsgoran.wallgren@psy.gu.se
Bibliographic details:
Journal: Human Factors and Ergonomics in Manufacturing & Service Industries, 21, 000-000. 2011
Title: The motivation of information technology consultants: The struggle with social dimensions and identity.

Authors: Wallgren, L.G., & Johansson Hanse, J. (2011).

Helena Aaberg | idw
Further information:
http://hdl.handle.net/2077/24074
http://www.gu.se

More articles from Studies and Analyses:

nachricht Win-win strategies for climate and food security
02.10.2017 | International Institute for Applied Systems Analysis (IIASA)

nachricht The personality factor: How to foster the sharing of research data
06.09.2017 | ZBW – Leibniz-Informationszentrum Wirtschaft

All articles from Studies and Analyses >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Neutron star merger directly observed for the first time

University of Maryland researchers contribute to historic detection of gravitational waves and light created by event

On August 17, 2017, at 12:41:04 UTC, scientists made the first direct observation of a merger between two neutron stars--the dense, collapsed cores that remain...

Im Focus: Breaking: the first light from two neutron stars merging

Seven new papers describe the first-ever detection of light from a gravitational wave source. The event, caused by two neutron stars colliding and merging together, was dubbed GW170817 because it sent ripples through space-time that reached Earth on 2017 August 17. Around the world, hundreds of excited astronomers mobilized quickly and were able to observe the event using numerous telescopes, providing a wealth of new data.

Previous detections of gravitational waves have all involved the merger of two black holes, a feat that won the 2017 Nobel Prize in Physics earlier this month....

Im Focus: Smart sensors for efficient processes

Material defects in end products can quickly result in failures in many areas of industry, and have a massive impact on the safe use of their products. This is why, in the field of quality assurance, intelligent, nondestructive sensor systems play a key role. They allow testing components and parts in a rapid and cost-efficient manner without destroying the actual product or changing its surface. Experts from the Fraunhofer IZFP in Saarbrücken will be presenting two exhibits at the Blechexpo in Stuttgart from 7–10 November 2017 that allow fast, reliable, and automated characterization of materials and detection of defects (Hall 5, Booth 5306).

When quality testing uses time-consuming destructive test methods, it can result in enormous costs due to damaging or destroying the products. And given that...

Im Focus: Cold molecules on collision course

Using a new cooling technique MPQ scientists succeed at observing collisions in a dense beam of cold and slow dipolar molecules.

How do chemical reactions proceed at extremely low temperatures? The answer requires the investigation of molecular samples that are cold, dense, and slow at...

Im Focus: Shrinking the proton again!

Scientists from the Max Planck Institute of Quantum Optics, using high precision laser spectroscopy of atomic hydrogen, confirm the surprisingly small value of the proton radius determined from muonic hydrogen.

It was one of the breakthroughs of the year 2010: Laser spectroscopy of muonic hydrogen resulted in a value for the proton charge radius that was significantly...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

Event News

ASEAN Member States discuss the future role of renewable energy

17.10.2017 | Event News

World Health Summit 2017: International experts set the course for the future of Global Health

10.10.2017 | Event News

Climate Engineering Conference 2017 Opens in Berlin

10.10.2017 | Event News

 
Latest News

Terahertz spectroscopy goes nano

20.10.2017 | Information Technology

Strange but true: Turning a material upside down can sometimes make it softer

20.10.2017 | Materials Sciences

NRL clarifies valley polarization for electronic and optoelectronic technologies

20.10.2017 | Interdisciplinary Research

VideoLinks
B2B-VideoLinks
More VideoLinks >>>