Forum for Science, Industry and Business

Sponsored by:     3M 
Search our Site:

 

In certain jobs supervisor support can reduce absenteeism

20.03.2012
Work hazards usually not to blame for employees’ missing work, research says

A supportive supervisor can keep employees in certain hazardous jobs from being absent even when co-workers think it's all right to miss work, according to new research published by the American Psychological Association.

Researchers explored factors that can influence employee absenteeism and found that a job's level of risk and peer pressure were both negligible compared to the influence of the employee's supervisor. Having peers who think it's OK to miss a lot of work days influenced employees to miss more work only when the employees felt their supervisors were not supportive, the study found. An employee's perception of danger on the job did not itself play a role in determining absenteeism, according to the study published online in APA's Journal of Applied Psychology.

"The findings provide useful guidance for companies and organizations that are dealing with a counterproductive employee subculture that condones missing work," said lead author Michal Biron, PhD, of Israel's University of Haifa and the Netherlands' Tilburg University. "Leadership will do well to provide frontline supervisors with training and resources so that they can be supportive of their employees who deal with tough work environments."

The study involved 508 workers with the transportation authority of a large U.S. municipality that closely monitors employee attendance and enforces a strict absence policy. The sample was 69 percent men and 31 percent women with an average age of 46. Forty-three percent of the workers were employed in the authority's bus division, 48 percent in the station division and 9 percent in the subway division.

Researchers determined the participants' rate of absenteeism from their personnel records over 24 months. To determine perceived job hazards, they randomly selected 34 of the participants to respond to a series of questionnaires about hazards on the job such as electrocution, dangerous chemicals or contaminants, continuous loud noise, extreme temperatures or humidity, and verbal or physical assaults by customers or co-workers.

The entire sample was asked to respond to questions asking how they felt about their co-workers and the degree to which their co-workers viewed 20 possible reasons for absence as "justifiable." Reasons ranged from the individual's own illness symptoms to personal situations such as parental illness or an important event at a child's school.

The participants were also asked to rate their supervisor's supportiveness. Researchers asked the employees to indicate how often during the past month their immediate supervisor assisted them in various ways, such as "talked you through work-related problems, helping you come up with solutions," and "provided you with encouragement about your work." The participants responded using a 5-point scale ranging from 0 for "never" to 4 for "several times a day."

"An employee culture that approves of missing work might result in higher employee absenteeism when coupled with aversive work conditions if a supervisor is considered unsupportive, but it seems to have no effect at all when employees feel their supervisor is supportive," said co-author Peter Bamberger, PhD, of Tel Aviv University and the Smithers Institute of Cornell University's School of Industrial and Labor Relations. "This may be because employees want to reciprocate positive treatment and avoid causing any problems due to their absenteeism that could negatively impact their supervisors."

Demographic and individual differences such as gender, age, tenure, ethnicity and average hours worked per week were included in the analysis to ensure accurate statistical representation.

The American Psychological Association, in Washington, D.C., is the largest scientific and professional organization representing psychology in the United States and is the world's largest association of psychologists. APA's membership includes more than 154,000 researchers, educators, clinicians, consultants and students. Through its divisions in 54 subfields of psychology and affiliations with 60 state, territorial and Canadian provincial associations, APA works to advance psychology as a science, as a profession and as a means of promoting health, education and human welfare.

Article: "Aversive Workplace Conditions and Absenteeism: Taking Referent Group Norms and Supervisor Support Into Account," Michal Biron, PhD, University of Haifa and Tilburg University; Peter Bamberger, PhD, Tel Aviv University and the Smithers Institute of Cornell University's School of Industrial and Labor Relations; Journal of Applied Psychology, online, March 2012.

Full text of the article is available from the APA Public Affairs Office and at http://www.apa.org/pubs/journals/releases/apl-ofp-biron.pdf

Lisa Bowen | EurekAlert!
Further information:
http://www.apa.org

More articles from Studies and Analyses:

nachricht Smart Data Transformation – Surfing the Big Wave
02.12.2016 | Fraunhofer-Institut für Angewandte Informationstechnik FIT

nachricht Climate change could outpace EPA Lake Champlain protections
18.11.2016 | University of Vermont

All articles from Studies and Analyses >>>

The most recent press releases about innovation >>>

Die letzten 5 Focus-News des innovations-reports im Überblick:

Im Focus: Novel silicon etching technique crafts 3-D gradient refractive index micro-optics

A multi-institutional research collaboration has created a novel approach for fabricating three-dimensional micro-optics through the shape-defined formation of porous silicon (PSi), with broad impacts in integrated optoelectronics, imaging, and photovoltaics.

Working with colleagues at Stanford and The Dow Chemical Company, researchers at the University of Illinois at Urbana-Champaign fabricated 3-D birefringent...

Im Focus: Quantum Particles Form Droplets

In experiments with magnetic atoms conducted at extremely low temperatures, scientists have demonstrated a unique phase of matter: The atoms form a new type of quantum liquid or quantum droplet state. These so called quantum droplets may preserve their form in absence of external confinement because of quantum effects. The joint team of experimental physicists from Innsbruck and theoretical physicists from Hannover report on their findings in the journal Physical Review X.

“Our Quantum droplets are in the gas phase but they still drop like a rock,” explains experimental physicist Francesca Ferlaino when talking about the...

Im Focus: MADMAX: Max Planck Institute for Physics takes up axion research

The Max Planck Institute for Physics (MPP) is opening up a new research field. A workshop from November 21 - 22, 2016 will mark the start of activities for an innovative axion experiment. Axions are still only purely hypothetical particles. Their detection could solve two fundamental problems in particle physics: What dark matter consists of and why it has not yet been possible to directly observe a CP violation for the strong interaction.

The “MADMAX” project is the MPP’s commitment to axion research. Axions are so far only a theoretical prediction and are difficult to detect: on the one hand,...

Im Focus: Molecules change shape when wet

Broadband rotational spectroscopy unravels structural reshaping of isolated molecules in the gas phase to accommodate water

In two recent publications in the Journal of Chemical Physics and in the Journal of Physical Chemistry Letters, researchers around Melanie Schnell from the Max...

Im Focus: Fraunhofer ISE Develops Highly Compact, High Frequency DC/DC Converter for Aviation

The efficiency of power electronic systems is not solely dependent on electrical efficiency but also on weight, for example, in mobile systems. When the weight of relevant components and devices in airplanes, for instance, is reduced, fuel savings can be achieved and correspondingly greenhouse gas emissions decreased. New materials and components based on gallium nitride (GaN) can help to reduce weight and increase the efficiency. With these new materials, power electronic switches can be operated at higher switching frequency, resulting in higher power density and lower material costs.

Researchers at the Fraunhofer Institute for Solar Energy Systems ISE together with partners have investigated how these materials can be used to make power...

All Focus news of the innovation-report >>>

Anzeige

Anzeige

Event News

ICTM Conference 2017: Production technology for turbomachine manufacturing of the future

16.11.2016 | Event News

Innovation Day Laser Technology – Laser Additive Manufacturing

01.11.2016 | Event News

#IC2S2: When Social Science meets Computer Science - GESIS will host the IC2S2 conference 2017

14.10.2016 | Event News

 
Latest News

UTSA study describes new minimally invasive device to treat cancer and other illnesses

02.12.2016 | Medical Engineering

Plasma-zapping process could yield trans fat-free soybean oil product

02.12.2016 | Agricultural and Forestry Science

What do Netflix, Google and planetary systems have in common?

02.12.2016 | Physics and Astronomy

VideoLinks
B2B-VideoLinks
More VideoLinks >>>