Schultz, who recently published an article in Management Science, analyzed production-line data from a General Motors plant and identified that there seemed to be a shift in how fast the task was completed. What he and his fellow researchers hypothesized was that these workers, who were performing similar tasks, were positively influenced by the performance on a fellow worker who completed his task more efficiently.
Schultz found that an individual's performance level may have a direct effect on what becomes "a good day's work" in that some members may change their work behaviour to match the output of their co-worker.
Schultz ties the results of their study to the principle of equity theory, or the idea that motivation comes from fair treatment—a good day's work for a good day's pay. "The workers may think 'we're not really connected, so I have no real reason to care about how fast you are working. But I'm a human being and I do care, and I do notice,'" said Schultz, who concluded that is possible for "people [to] change based on what they see."
Part of that change, Schultz found in his analysis of the production-line data, was that, by changing up lines to introduce a higher-performing worker to an average or lower-than-average performing line, an impact can be made on efficiency or productivity.
However, Schultz notes, simple switching people on teams will not produce the desired effect. In a plant, as in hockey, knowing which players to change up will provide the most benefit.
"You'd look for the person who's a good performer but doesn't react to others around him; that's the person you want to move to the low-level team," he said, because "there's a good chance he's going to be a person who has proven to be a leader.
Schultz also noted that the design of the workspace is equally important in influencing productivity, yet is an aspect that is ignored when designing new plants or redesigning workspaces. The key is to arrange the area so that workers are facing each other when performing their tasks, rather than facing away from each other, or in same direction. Allowing the workers to observe and monitor the speed of their co-workers is the necessary catalyst for the behavioural change to occur, he says.
"You don't have to say anything, you don't have to do anything, you don't have to put a flashing light over their head, said Schultz. "Just make sure people can see each other and allow the workers to do what they would naturally do."
Thus, whether seeking to improve productivity or build a strong contender for Lord Stanley's Cup, Schultz says that, while the environments and processes are different, being mindful of the human element and its motivational properties can produce the desired effect.
"Good coaches have seen this, and we have research that shows it's being doing in the factory floor as well," said Schultz. "You want your team to have not just good or average—or even great players—that can play well no matter where they are.
"To get that extra bit, you want to find the good or great players who will perform better around other great players."
Jamie Hanlon | EurekAlert!
New study: How does Europe become a leading player for software and IT services?
03.04.2017 | Fraunhofer-Institut für System- und Innovationsforschung (ISI)
Reusable carbon nanotubes could be the water filter of the future, says RIT study
30.03.2017 | Rochester Institute of Technology
The world's highest gain high power laser amplifier - by many orders of magnitude - has been developed in research led at the University of Strathclyde.
The researchers demonstrated the feasibility of using plasma to amplify short laser pulses of picojoule-level energy up to 100 millijoules, which is a 'gain'...
Staphylococcus aureus is a feared pathogen (MRSA, multi-resistant S. aureus) due to frequent resistances against many antibiotics, especially in hospital infections. Researchers at the Paul-Ehrlich-Institut have identified immunological processes that prevent a successful immune response directed against the pathogenic agent. The delivery of bacterial proteins with RNA adjuvant or messenger RNA (mRNA) into immune cells allows the re-direction of the immune response towards an active defense against S. aureus. This could be of significant importance for the development of an effective vaccine. PLOS Pathogens has published these research results online on 25 May 2017.
Staphylococcus aureus (S. aureus) is a bacterium that colonizes by far more than half of the skin and the mucosa of adults, usually without causing infections....
Physicists from the University of Würzburg are capable of generating identical looking single light particles at the push of a button. Two new studies now demonstrate the potential this method holds.
The quantum computer has fuelled the imagination of scientists for decades: It is based on fundamentally different phenomena than a conventional computer....
An international team of physicists has monitored the scattering behaviour of electrons in a non-conducting material in real-time. Their insights could be beneficial for radiotherapy.
We can refer to electrons in non-conducting materials as ‘sluggish’. Typically, they remain fixed in a location, deep inside an atomic composite. It is hence...
Two-dimensional magnetic structures are regarded as a promising material for new types of data storage, since the magnetic properties of individual molecular building blocks can be investigated and modified. For the first time, researchers have now produced a wafer-thin ferrimagnet, in which molecules with different magnetic centers arrange themselves on a gold surface to form a checkerboard pattern. Scientists at the Swiss Nanoscience Institute at the University of Basel and the Paul Scherrer Institute published their findings in the journal Nature Communications.
Ferrimagnets are composed of two centers which are magnetized at different strengths and point in opposing directions. Two-dimensional, quasi-flat ferrimagnets...
24.05.2017 | Event News
23.05.2017 | Event News
22.05.2017 | Event News
29.05.2017 | Earth Sciences
29.05.2017 | Life Sciences
29.05.2017 | Physics and Astronomy