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Get with the computer program

Pan-Québec study reveals disparity between students’ and professors’ perceptions of the digital classroom

From email to Twitter, blogs to word processors, computer programs provide countless communications opportunities. While social applications have dominated the development of the participatory web for users and programmers alike, this era of Web 2.0 is applicable to more than just networking opportunities: it impacts education.

The integration of increasingly sophisticated information and communication tools (ICTs) is sweeping university classrooms. Understanding how learners and instructors perceive the effectiveness of these tools in the classroom is critical to the success or failure of their integration higher education settings. A new study led by Concordia University shows that when it comes to pedagogy, students prefer an engaging lecture rather than a targeted tweet.

Twelve universities across Quebec recently signed up to be a part of the first cross-provincial study of perceptions of ICT integration and course effectiveness on higher learning. This represented the first pan-provincial study to assess how professors are making the leap from lectures to LinkedIn – and whether students are up for the change to the traditional educational model.

At the forefront of this study was Concordia’s own Vivek Venkatesh. As associate dean of academic programs and development within the School of Graduate Studies, he has a particular interest in how education is evolving within post-secondary institutions. To conduct the study, Venkatesh partnered with Magda Fusaro from UQAM’s Department of Management and Technology. Together, they conducted a pilot project at UQAM before rolling the project out to universities across the province.

“We hit the ground running and received an overwhelmingly positive response with 15,020 students and 2,640 instructors responding to our electronic questionnaires in February and March of 2011,” recalls Venkatesh. The 120-item surveys gauged course structure preferences, perceptions of the usefulness of teaching methods, and the level of technology knowledge of both students and teachers.

The surprising results showed that students were more appreciative of the literally “old school” approach of lectures and were less enthusiastic than teachers about using ICTs in classes. Instructors were more fluent with the use of emails than with social media, while the opposite was true for students.

“Our analysis showed that teachers think that their students feel more positive about their classroom learning experience if there are more interactive, discussion-oriented activities. In reality, engaging and stimulating lectures, regardless of how technologies are used, are what really predict students’ appreciation of a given university course,” explains Fusaro.

The researchers hope these results will have a broad impact, especially in terms of curriculum design and professional development. For Venkatesh, “this project represents a true success story of collaboration across Québec universities that could definitely have an effect outside the province.” Indeed, the large number of participants involved means this research is applicable to populations of learners across North America and Europe with similar educational and information technology infrastructures. An electronic revolution could soon sweep post-secondary classrooms around the world, thanks to this brand new research from Quebec.

Partners in research: This study was supported by CREPUQ – the Conférence des recteurs et des principaux des universités du Québec, with seed funding from the office of Concordia’s Vice President of Research and Graduate Studies. Venkatesh, Fusaro and their graduate research assistants, Jihan Rabah and Annie Couture will present these findings on October 9, 2012, as part of the E-LEARN 2012 World Conference on E-Learning in Corporate, Government, Healthcare & Higher Education.

Related links:
E-LEARN 2012
Concordia's Centre for the Study of Learning and Performance
UQAM’s Department of Management and Technology
Vivek Venkatesh
Magda Fusaro
Cléa Desjardins
Senior advisor, media relations
University Communications Services
Concordia University
Phone: 514-848-2424, ext. 5068

Clea Desjardins | EurekAlert!
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